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Call Center Representative
Conklin Company, Inc. a manufacturing company is seeking an outgoing and courteous Call Center Representative to join our team in our Shakopee office. If you enjoy helping people and are detail oriented, this could be the position for you! In this position a Call Center Representative will take 60-100 inbound calls daily from our independent distributors, look up product part numbers, placing orders, process payments, and handle customer service concerns as they arise.
Requirements:
- Excellent customer service and communication skills required; one year of inbound sales call center taking product orders experience required.
- Ability to quickly learn computer systems and order processing best practices
- Ability to multi-task and problem solve
- Correctly enter orders received from Conklin’s distributors over phone, fax, and email
- Efficient PC skills and good listening skills a must, experience with multiple order entry and CRM system's is a plus
We offer competitive salary, excellent benefits. Send resume with salary requirements to: Conklin Company, Inc., 551 Valley Park Drive, Shakopee, MN 55379, ATTN: Human Resources or email to HR@conklin.com
EOE
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Specialty Trade in Construction
$37k-48k (estimate)
03/28/2024
07/25/2024
conklin.com
HOLLAND, MI
200 - 500
1969
JOHN NYHOF
$50M - $200M
Specialty Trade in Construction
The Conklin Story Conklin Company Inc. is celebrating over 40 years as a manufacturing and distribution company. At the core of the Conklin opportunity lie our quality products more than 130 across six major product divisions: Agronomics, Animal Products, Building Products, Health, Home and Vehicle Products. Our products are marketed through a vast network of Independent Business Owners. The diversity in our product lines offers unlimited opportunities for sales to a variety of customers. Conklin businesses stand the test of time because they're built on superior product performance. Our cust...omers rely on our products to protect their most precious assets-their health, home, vehicles, pets, equipment and buildings. And because they perform time after time, our customers come back again and again. Thousands of people save money and earn money every day with Conklin and you can too.
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The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, Communication Skills, Listening, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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Ability to meet established customer service requirements.
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