JOB DESCRIPTION

JOB TITLE: Warehouse Supervisor

SUMMARY: The Warehouse Supervisor directs the activities of warehouse personnel involved in the receiving of various products into the facility, movements of product within the facility, and the picking and loading of product shipping out of the facility; ensures that all policies and procedures are followed.

DUTIES AND RESPONSIBILITIES:

• Supervises all shipping, receiving, and packing room activities performed by warehouse crew; maintains a high degree of visibility and access to employees on warehouse floor throughout the shift.
• Establishes and maintains department standards for productivity, reliability, and accuracy.
• Reviews, prioritizes, and organizes all orders to be picked and/or shipping during shift.
• Schedules equipment maintenance as required in breakdown situations.
• Manages all receiving and shipping office paper flow.
• Reviews and approves all vendor invoices; researches vendor invoicing problems related to warehouse receiving activities.
• Forecasts crewing needs to meet peak demands of the business and staff team accordingly; trains, motivates, coaches, rewards, and disciplines crew being supervised; resolves personnel issues.
• Coordinates with the Director of Operations to manage personnel issues including but not limited to vacation approvals, timecard approval, daily and weekly overtime, hiring, and training.
• Leads crew by example by loading trucks and/or performing other duties as necessary.
• Performs required administrative tasks; prepares required reports and correspondence.
• Oversees receiving personnel in the pick and pack of orders.
• Assists warehouse manager with development and implementation of policies and procedures; ensures all established policies and procedures are followed by crew.
• Assists with inventory activities; supervises inventory control process including but not limited to check-in/check-out, settlement, and inventory reconciliation.
• Oversees the sanitation activities performed in the warehouse.
• Resolves warehouse-related issues with representatives from other department throughout the company.
• Maintains a working knowledge of all operating systems pertaining to the work area.
• Maintains safety programs and all required safety training for the crew.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees within the Operation Department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems .

QUALIFICATIONS:

• Two to four years related experience or equivalent.
• Strong inventory control skills.
• Knowledge of warehouse operations best practices.
• Forklift certified.
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Basic competence in subordinates’ duties and tasks.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to work independently and as a member of various teams.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Bilingual skills a plus.
• Ability to understand any and all safety requirements and cautions.
• Ability to perform the physical labor necessary.

COMPETENCIES:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Delegation--Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership--Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand.
• Continually required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Frequently required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Frequently required to lift/ push/ carry items up to 50 pounds.
• Continual exposure to wet and/or humid conditions (non-weather).
• Continual exposure to extreme heat or cold (non-weather).

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person