Business Operations Manager

Under the direction of the Regional Manager, the Security Manager will oversee and assist in managing aspects of the company’s operations for the assigned Nashville, TN accounts, staff and client locations.

The candidate for this position must have:

• 5 years Supervisory/Management in Security Industry
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office Suite
• Ability to deal professionally in stressful situations with a high degree of conflict management & resolution skills
• Excellent verbal & written communication skills, organizational skills, and the ability to multi-task and handle constantly shifting priorities.
• Must be willing to travel

Job Requirements:

· Work with site supervisors and managers for accurate and precise payroll maintenance.

· Conduct hiring and training to standards.

· Work with the Region on open positions, cross-training and overtime.

· Conduct site inspections & audits of assigned account locations

· Manage call-outs/dispatch officers as needed. Provide emergency response and operational support as required. Fill required posts when necessary.

· Prepare detailed and accurate reports on all aspects of the operations: inspections & audits, serious incident reporting & investigations.

· Provide management oversight & supervision, counseling and reporting. Mentor and support managers and supervisors.

· Work with the Human Resources Department as needed on all employee relations situations and concerns.

· Address any other requests or directives from Regional Manager

· Flexible Schedule to include non-business hours during the weekdays and weekends

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 5 years (Required)
• Security management: 4 years (Required)

License/Certification:

• Driver's License (Required)
• TN Security License (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person