Job Summary:

A Retail Store Manager is responsible for the effective and efficient operation of the retail establishment. They are tasked with managing staff, implementing strategies to drive sales, and maintaining a positive customer experience.

Duties and Responsibilities (Essential Functions):

Staff Management:

Recruit, train, and supervise store staff.

Set performance expectations and provide regular feedback.

Schedule and manage employee shifts.

Sales and Revenue:

Develop and implement strategies to meet or exceed sales targets.

Monitor and analyze sales performance.

Ensure effective merchandising and product displays to drive sales.

Customer Service:

Maintain a high level of customer satisfaction.

Address customer complaints and concerns promptly and professionally.

Train staff to provide excellent customer service.

Inventory Management:

Oversee and manage inventory levels.

Implement inventory control measures to minimize losses.

Coordinate with suppliers and vendors for stock replenishment.

Financial Management:

Monitor and manage the store budget.

Analyze financial reports and take corrective actions as needed.

Ensure accurate and timely cash handling procedures.

Visual Merchandising:

Ensure that the store's layout and displays are visually appealing.

Implement seasonal and promotional displays.

Security and Safety:

Implement and enforce security measures to prevent theft and ensure the safety of customers and staff.

Conduct regular safety inspections.

Compliance:

Ensure compliance with company policies and procedures.

Stay informed about industry trends and changes in regulations.

This description is not all encompassing and may require additional activities.

Qualifications & Skills:

• Bachelor's degree in Business, Retail Management, or a related field (preferred).

• Proven experience in retail management.

• Strong leadership and interpersonal skills.

• Excellent communication and organizational abilities.

• Knowledge of retail operations, inventory management, and customer service best practices.

• Proficient in using point-of-sale (POS) systems and other retail software.

Working Conditions:

Retail Store Managers often work on weekends, holidays, and evenings. They spend a significant amount of time on their feet, overseeing various aspects of the store's operations.

This job description provides a general overview, and the specific duties may vary depending on the nature of the retail business. It's important to tailor the description to match the unique requirements of the particular store.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Experience:

• Retail management: 2 years (Required)

Ability to Commute:

• South Bend, IN (Required)

Work Location: In person