Job Purpose Summary

Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations.

What’s in it for you:

• Medical, dental, and vision insurance effective date of hire!
• 401k plan with company match
• Competitive Bonus plan
• Mileage reimbursement
• Paid time off and sick time
• 50% Team Member discount
• Free shift meals

Essential Job Duties

· Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its’ goals according to the budget. Prepares and manages contingency plans for potential business and operational changes.

· Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant’s individual operational needs.

· Researches, implements and oversees potential sales and marketing opportunities. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company’s results.

· Oversees and manages vendor efficiency and quality standards.

· Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching.

· Oversees and manages critical processes for efficiency improvement.

· Spends time in the dining room observing the business and interacting with Guests. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere.

· Utilizes judgment and experience to effectively and professionally resolve Guest complaints.

· Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork.

· Directs and coaches Team Members in the adherence of Company policies, procedures, and practices.

· Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing.

· Communicates, evaluates and documents Team Members’ performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations.

· Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual’s strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints.

· Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its’ surroundings on a regular basis.

· Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records.

· Ensures operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant’s individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures.

Other Key Qualifications:

Education: High School diploma or equivalent combination of education and experience.

Experience: Minimum of 2 years General Manager experience in the restaurant industry. Fast casual experience preferred.

Knowledge: Working knowledge of all management aspects in the restaurant industry.

Licensing: A valid driver’s license and proof of automobile insurance required.

We are proud to be an Equal Opportunity Employer. We participate in E-Verify.

Job Type: Full-time

Pay: $56,000.00 - $64,240.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift

Experience:

• Restaurant management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Glendale, AZ: Relocate before starting work (Required)

Work Location: In person