The GM will manage extended stay hotel property to ensure efficient and profitable operation while maintaining high standards of guest and employee satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees.
• Works with the Regional Manager to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations, and compiling reports. Also responsible to process reservations and advance registration payments.
• Answers patrons' complaints and resolves problems. Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives.
• Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. Allocates funds, authorizes expenditures, and assists in planning budget for the hotel.
• Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors. Deals with outside vendors to provide property with it’s needs within budget.
• Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase the company's visibility within the local market
• Work with company’s Director of leasing and marketing to learn multi-family leasing skills
• Collaborate with the company’s Project Management team to assist in coordination of renovation activities.

SUPERVISORY RESPONSIBILITIES

Manages 2 to 6 employees who make up the hotel staff, including employees in the Housekeeping Department, Maintenance Department, Sales/Leasing and Front Desk. Is responsible for the overall direction, coordination, and evaluation of these departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EXPERIENCE

• Hospitality management: 3 years minimum preferred.

COMPENSATION AND BENEFITS

• Competitive Annual Salary
• Performance Based Bonuses
• Employer Sponsored Health Benefits (medical, dental and vision)
• 401k with employer match
• Paid Holidays
• Paid Time Off
• Short and Long-Term Disability
• Life Insurance and AD&D
• Voluntary Benefits (Accident, Critical Illness, Hospital, Permanent Life Insurance, and Pet Insurance)
• Apartment Rental Discount

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Hospitality management: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Durham, NC 27713: Relocate before starting work (Required)

Work Location: In person