Company Description:
We are an exciting new cannabis dispensary seeking a dynamic General Manager to lead our team. Committed to providing exceptional products and service, we are poised for growth and seek a leader who can drive sales, ensure compliance, optimize operations, and foster long-term customer loyalty.

In addition to standard wage employees, we welcome potential partnerships with enterprising individuals that bring their own capital and entreprenuership aspirations and abilities to the table.

We feel that we can differentiate ourselves from the rest through thoughtful progress and relentless dedication to satisfying our customer base. Just as importantly, we believe in doing so with a culture of respect, integrity and passion.

Key Responsibilities:

Sales and Marketing Leadership:

• Develop and execute innovative sales and marketing strategies to drive revenue growth and increase market share.
• Analyze market trends, customer preferences, and competitor activities to inform product selection and promotional campaigns.
• Implement customer-centric initiatives to enhance the overall shopping experience.

Customer Service Excellence:

• Cultivate a customer-focused culture, ensuring all staff prioritize service and satisfaction.
• Implement training programs to enhance product knowledge and customer service skills among team members.
• Resolve customer issues promptly and effectively, turning challenges into opportunities for positive customer experiences.

Brand Building and Community Engagement:

• Build and promote the dispensary's brand through local marketing initiatives and community partnerships.
• Implement loyalty programs and customer engagement strategies to create a base of recurring and loyal customers.
• Actively participate in local events and initiatives to enhance the dispensary's visibility and community presence.

Compliance and Operational Efficiency:

• Ensure strict adherence to all legal and regulatory requirements governing cannabis dispensary operations.
• Utilize inventory tracking software to optimize stock levels, monitor product movement, and enhance operational efficiency.
• Implement efficient inventory control measures to minimize waste and maximize profitability.

Team Leadership and Development:

• Recruit, train, and lead a motivated team of budtenders and support staff.
• Foster a positive and collaborative work environment that encourages employee growth and development.
• Set performance expectations and provide ongoing coaching and feedback.

Financial Management:

• Develop and manage budgets, ensuring financial targets are met or exceeded.
• Analyze financial reports, key performance indicators, and sales metrics to inform strategic decision-making.

Continuous Improvement:

• Identify opportunities for process improvement and operational excellence.
• Implement initiatives to enhance overall dispensary efficiency and customer satisfaction.

Qualifications:

• Proven experience in a leadership role within the cannabis industry or similar retail environment.
• Strong focus on customer service and the ability to build and retain a loyal customer base.
• Familiarity with compliance and regulatory requirements.
• Experience utilizing inventory tracking and point of sale software.
• Exceptional organizational, problem-solving, and communication skills.
• Prior retail management experience is preferred but not required.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: No less than 40 per week

Experience level:

• 10 years
• 11 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Work Location: In person