About us

We have selected to withhold our company name due to the confidential nature of our client relationships and to keep our focus on finding the right person to join our team.

Job Overview:

Locally owned service-based company in Jackson TN is looking to add to our Administrative/Customer Service team. Use your experience in healthcare, banking, real estate, customer service, financial and/or contract management and make the right move to secure your future.

Details:

The right candidate will join a seasoned team to offer administrative, customer service, sales support and contract processing services in a dynamic environment. They will bring with them proven experience in business office management with attention to detail, accuracy, a willingness to learn, cooperative attitude and positive outlook. Demonstratable experience handling sensitive, confidential information is required, as is detailed knowledge of Microsoft Office, proprietary software and online business applications. Customer-focus is essential, as are problem-solving and mastery of multi-tasking without losing focus. Comfort using two screens with multiple open windows while quickly retrieving key information from a variety of sources is a requirement. Must know how to engage a customer on the phone while checking to ensure all database and known information is up-to-date and accurate. Written and oral communication must be exemplary. Most of the services we offer are regulated, which requires an ongoing commitment to read and retain information that changes over time. The office maintains a professional atmosphere with a business casual dress code, Mon-Fri work week and seasonal opportunities for overtime.

Please note: This position is an opportunity to enter into employment with us, but this is not an entry-level position. Bring your best skills and grow with us!

Location:

Our office is conveniently located in North Jackson and is well-appointed, comfortable and offers coffee, snacks and a kitchen for employee use during work days. This is a family owned business and while our atmosphere is professional, we are not a corporate setting. Our clients feel welcome here and the bulk of our business growth is generated through unsolicited referrals. This reflects the attention we give to ongoing client care and explains why anyone we hire must be a good fit for them and us.

We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and opportunities for career growth. If you are passionate about providing excellent customer service and thrive in a dynamic environment, we would love to hear from you.

Please note that all positions at our company are paid positions.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Jackson, TN: Relocate before starting work (Required)

Work Location: In person