Description

About ConferenceDirect:

ConferenceDirect is one of the world’s leading event management and hospitality services firms. Our Associates save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible for our valued customers. The company is responsible for all accounts payable & receivable supporting our Associates. For more than 20 years, we have been passionate about achieving better results for our clients & associates.

See more at our website: http://conferencedirect.com/

Requirements

Collection Specialist

Folsom, CA

About ConferenceDirect:

ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 20 years, we have been passionate about achieving better results for our clients.

See more at our website: http://conferencedirect.com/

JOB SUMMARY:

This position will act as the direct liaison between ConferenceDirect’s associate’s, hotel partners, accounting, and vendors. The position conducts pro-active collections (phone & email) to assigned invoices and reports result; research and resolve payment issues; and ensure the company maintains its quality service levels with Associates and Partners. This will require a collaborative approach with all departments with a high degree of integrity and the highest of ethical standards accountability to execute assigned work.

RESPONSIBILITIES:

• Manage assigned collection for delinquency payments defined as 60 days.
• Facilitate account resolution by phone and email and accurately document actions within the CRM platform while maintaining company performance and productivity requirements
• Correspond with require SOP to associates and vendors to ensure timely collection of outstanding invoices
• Call & email vendors within required SOP guidelines based on assigned invoices
• Research and resolve vendor payment discrepancies
• Additional duties as needed

QUALIFICATIONS:

• 2 years of experience in accounting, sales, ERP systems use and management
• Hotel experience preferred

KEY SKILLS:

• Strong written and verbal communications skills
• Ability to make a minimum 50 daily calls on outstanding payments
• Service-oriented and positive attitude
• Able to apply excellent business acumen and collaborative skills when resolving problems
• High attention to detail
• Strong ethical standards and a high degree of integrity
• Willing to adapt quickly to change
• Proficient in Microsoft Office Suite, Great Plains, NetSuite or other accounting software

REQUIREMENTS:

• This position is onsite at our Folsom Office
• Must be vaccinated