1 Remote Call Center Customer Service Representative Job in Coffeyville, CO
Conduent is Hiring a Remote Remote Call Center Customer Service Representative
About Conduent:
Job Description:
Remote - Customer Service Representative
$16.00/ Hourly
Paid Training
Equipment Provided
Full-time with Full Benefits
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
- $16.00 per hour pay rate (bi-weekly pay)
- Paid Training with Equipment provided.
- Full-time schedule (40 hrs. a week)
- Career Growth Opportunities
- Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
About the Role
- Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
- Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
- Accurately document enrollment requests, status changes, complaints, and grievances
- Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
- Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
- Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Requirements
- Basic understanding of a call center environment in a customer service role and quality monitoring processes.
- Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
- Ability to problem solve through analysis and ongoing feedback.
- Achieve results through knowledge, empathy, and commitment.
- Ability to work with people of diverse backgrounds.
- High School diploma or GED
- Background and drug screening required.
- AK, CA, HI, MA, IL, MT, NY
- Metro Areas: MN- Minneapolis, IL, NY - NYC
- OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
Closing:
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Job Summary
Full Time
Commercial Real Estate Brokerage & Management
$34k-44k (estimate)
03/24/2024
07/04/2024
conduent.com
KENSINGTON, CA
>50,000
2017
Public
JENNIFER M SIEGEL
$3B - $5B
Commercial Real Estate Brokerage & Management
Related Companies
About Conduent
Conduent is a provider of Business Process Services to government, healthcare, energy, automotive, aerospace and defense sectors.
The job skills required for Remote Call Center Customer Service Representative include Customer Service, Call Center, Computer Systems, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Customer Service Representative. You can explore the career advancement for a Remote Call Center Customer Service Representative below and select your interested title to get hiring information.
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