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Job Title :
Customer Service Representative - Seasonal (Remote)
Job Description
JOB DESCRIPTION
The Customer Service Representative - Seasonal (Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client's products and / or services.
REIMAGINE YOUR CAREER
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Would you like to join a company that earns Worlds Best Workplaces , Happiest Employees , and Best Companies for Career Growth awards every year?
Then a remote Customer Service Representative - Seasonal position at Concentrix Webhelp is just the right place for you!
As a remote Customer Service Representative - Seasonal, youll join an organically diverse team from 70 countries where ALL members contribute and support each others success and well-being, proudly united as our game-changers.
Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation.
And due to continued growth, were looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time.
Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix Webhelp, theres real career (and personal) growth potential.
In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Representative - Seasonal working from home, you will :
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service Representative - Seasonal (Remote) role include :
WHATS IN IT FOR YOU
One of our companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
And well invest in YOU to aid in your career path and in your personal development. In this role, youll also be provided with :
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call Concentrix Webhelp their employer of choice.
Location :
USA, OH, Work-at-Home
Language Requirements :
Time Type : Full time
Full time
Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.
Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https : / / www.
concentrix.com / resource / job-applicant-privacy-notice-for-california-residents / )
Eligibility to Work :
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed :
Currently, this position may be performed only in the states listed here (https : / / jobs.concentrix.com / global / en / advisor-positions) .
Concentrix is an Equal Opportunity / Affirmative Action Employer including Disabled / Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites :
English (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088 EEOC KnowYourRights6.12.pdf)
Spanish (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088 EEOC KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https : / / jobs.concentrix.com / global / en / reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https : / / jobs.concentrix.com / global / en / affirmative-action) .
Last updated : 2024-03-07
Full Time
IT Outsourcing & Consulting
$36k-45k (estimate)
03/10/2024
04/11/2024
concentrix.com
WACO, TX
>50,000
1983
Private
$1B - $3B
IT Outsourcing & Consulting
Convergys was a business process outsourcing company that provided customer engagement and data management services for businesses.
The job skills required for Customer service representative include Customer Service, Customer Support, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.