Patient Access Specialist (Full Time)

About CIC

Join our dedicated team in providing advanced therapies for patients suffering from a wide range of conditions. We are dedicated to patient-centered care and have been recognized by our colleagues in the medical industry for providing the highest level of care in a non-intimidating environment. As the landscape of medicine has evolved and new challenges have emerged, CIC has continued to be the leader in minimally-invasive interventional care.

What you should know

We are expertly trained specialized physicians that have been recognized as leaders in healthcare. We use the most innovative technology and the best medical practices to ensure the highest level of patient satisfaction.

Subspecialties

Podiatry

Job Description

The Patient Access Specialist plays an important role in the CIC patient care continuum. They provide patients, families and visitors the first impression of CIC at our front desk. This position is responsible in greeting all patients and family members using the AIDET standard of care. In addition to their front-line introduction to the practice, the Patient Access Specialist is responsible for:

The accurate collection of private patient information

Collecting financial obligations from patients

Requesting medical records

Scanning documentation into the EMR

Interfacing with staff, patients, vendors, solicitors, family members and physicians

Insurance Verification and Authorization processes

This role is dynamic and versatile, often requiring cross-training and cross-coverage within the practice as necessary. A Patient Access Specialist presents the mission, vision and values of CIC in all functions of the position. Demonstrates leadership and personal growth thru participation in education practice-based programs, department operations and identifying new opportunities to enhance job functions. Applies the standards of practice/performances, guidelines relative to departmental operations.

Patient Access Specialist Essential Duties and Responsibilities

Utilize multiple computer applications, scheduling software, and network drives to complete the role

Answering incoming calls

Scheduling and rescheduling patients

Obtaining patient insurance information and supporting documentation

Obtains information from the referring physician or patients when required

Flex-Pay insurance verification, data, entry and payment plan coordination

Verification of patient demographics

Minimum Qualifications

High school diploma or equivalent

Minimum 2 years' front office or medical experience

Skill in completing assignments accurately and with attention to detail

Skill in data entry with minimal errors

Ability to accurately prepare and maintain records, files, reports and correspondence

Ability to work independently in a collaborative environment

Must successfully complete CME compliance training as required by CIC.

BLS required or to be obtained with 6 months of employment

Must maintain high patient privacy standards and adheres to HIPAA guidelines

Ability to process and handle confidential information with discretion

Must demonstrate effective verbal and written communication skills

Benefits

Medical insurance options including HSA Medical Insurance at no cost to full time employees

Dental insurance

Vision insurance

401k

Life AD&D

Short and Long Term Disability

Paid time off

Pay Scale: $17.40 - $21.00 hourly.