Location: Flagstaff, AZ Exit Disclaimer: You Are Leaving www.ihs.gov
Type: TribalSalary Range: $17 to $26 / Per Hour Open Period: 12/29/2023 to 6/28/2024 Summary: Sacred Peaks Health Center is an effort by the Tuba City Regional Health Care Corporation (TCRHCC) to provide more local care to 7,000 beneficiaries who live in the Flagstaff community. Sacred Peaks Health Center's mission is to heal, to respect, and to console, while providing quality and compassionate health care. We are committed to promoting healthy lifestyles through:• Courteous and Sensitive Service• Respect for Community Needs and Values• Shared Responsibility for Health• Innovation and Responsiveness
The primary purpose of the patient access specialist is to schedule and register patients by accurately collecting and analyzing all patients' demographic, third party coverage (i.e., insurance), and clinical data elements. Incumbent interviews patients and assists them in completing required forms to process medical, dental and pharmacy billing claims. Incumbent is responsible for data integrity to further expedite third party reimbursement and optimize customer satisfaction. This position requires the ability to work under conditions of frequent interruptions and willingness to work flexible schedule. Incumbent also initiates and carries out a variety of clerical duties such as scheduling, changing, and cancelling patient appointments, building of provider schedules. More info about area: https://www.facebook.com/tchealth Exit Disclaimer: You Are Leaving www.ihs.gov
Duties: 1. Review, update and maintain all patient data in multiple patient accounting, registration, and scheduling systems by initiating the completion of forms required for billing and admissions.2. Interview patients to obtain pertinent registration information, assure document scanning, retrieving, and editing, and patient identification to determine patient's insurance coverage, limitations and communicates to patient any co-pays or deductibles for collection.3. Identify patient's potential financial liability for a specific service and identified patients at risk for inability to meet financial liability. Make referral to an appropriate agency or department. Provide an overview of options available to patients/families by assessing patient understanding of registration process to determine appropriate response to patient's questions and applications and communicate appropriate information needed to complete patient's eligibility process.4. Collect cash payments for pharmacy and medical services and complete necessary reconciliation in accordance with fiscal policy, including the issuance of a transaction receipt.5. Perform insurance verification and prior authorization for patients prior to patient's schedule appointment or procedure.6. Assist patients in completing and updating forms required for medical records, third party insurer and the facility.7. Identify and pre-authorize patients whose health benefits are subject to prior approval to determine the extent of health care for both inpatient and outpatient care.8. Collaborate with various departments to expedite patient services and improve patient satisfaction.9. Serve patients and visitors by welcoming and greeting them in person and or telephone; answering or referring inquiries; directing patients and visitors. Qualifications: Education:High School diploma or GEDExperience:Patient Access Specialist I:• Must have six (6) months of experience working in a fast-paced office environment with the ability to manage and prioritize multiple assignments, completing tasks and demands while meeting tight deadlines.Patient Access Specialist II:• Must have two (2) years of experience working in a fast-paced office environment with the ability to manage and prioritize multiple assignments, completing tasks and demands while meeting tight deadlines. Experience with an electronic patient registration software, or similar patient financial services software.Certification:• Must maintain a current valid certification of the following throughout employment:o Basic Life Support (BLS) from the American Heart Association Work Type: Permanent, Full Announcement #: 2023-2582 Who May Apply? All Groups of Qualified Individuals Get Details & Apply: https://careers-tchealth.icims.com/jobs/2582/patient-access-specialist-i-ii---sacred-peak-health-cen Exit Disclaimer: You Are Leaving www.ihs.gov