Compex Legal Services is looking to hire a full-time Case Manager. This key position reports to the Director of Records and will help with providing a full range of administrative support and more!

Who we are:

Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We emphasize innovation, world-class delivery and leading-edge thinking as a competitive advantage in delivering solutions to our clients and markets. We are on a strong continued growth trajectory and advancing our technology strategy is key to our future success.

This position will help us with:

SUMMARY

Provides a full range of administrative support to a large majority of clients (Legal Assistants, Paralegals, and Attorneys).

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.

1. Ensures work product requested by clients is correct and turned around to clients in an expeditious manner.

2. Manages/oversees activities of Case Assistant and trains, when necessary, ensuring calls are no later than 72 hours behind.

3. Confirms receipt of new orders; complete reservations, type in orders, prepares of subpoena packet.

4. Effectively manages between 200-350 (DWQ) total orders; 450-500 (PPP).

5. Checks in records within four hours of receipt; same day for rushes, less than one hour from receipt when necessary.

6. Prepares Waiver Notice Packets and Custodian Communications.

7. Confirms pre-pays are within limitations and regulations, communicate with clients as necessary.

8. Waivers calls to opposing counsel, remembering these could be potential clients in the future.

What you should have:

· High school diploma, college degree preferred but not necessary.

· Some legal background is preferred, but not required.

· A can-do attitude

· Proven track record of coming up with out-of-the-box solutions

What we offer:

· Paid Time Off

· Paid holidays

· Medical, vision, and dental benefits

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Legal drafting: 1 year (Required)

Work Location: In person