Are you passionate about making a meaningful impact in the lives of homeless veterans? Consider joining our team! We have openings in our Tulsa and OKC office.

About Us: SSVF is a rapid rehousing program funded by the U.S. Department of Veterans Affairs Supportive Service for Veteran Families (SSVF) grant. Formerly known as BRRX4VETS, SSVF uses the Housing First model to provide temporary intervention and short-term assistance to very low-income veteran families who are homeless or facing eviction.

Our Housing Case Managers play a critical role by working with veterans and their families to obtain services and resources to assist with housing stabilization by offering support in obtaining permanent and affordable housing. This includes providing comprehensive care and support to participants, including needs assessments, monitoring, providing case management for each participant, and continually advocating with other service providers.

Essential Duties & Responsibilities:

Housing Navigator

• Conducts housing-related client intake and assessment, connecting clients to needed services and advocating for clients with providers as required.
• Research private market landlord availability and supportive housing options, developing relationships with area landlords.
• Assists clients with the housing search process.
• Advocates for clients with landlords and assist with paperwork as needed.
• Provides tenancy support, including tenant education, post-placement conflict resolution and mediation if needed.

Case Management

• Provides case management and on-going support through the housing assessment phase as well as after housing is established.
• Provides follow-up and aftercare services.
• Attend mandatory weekly team meetings and training as directed.
• Complete required documentation per program directives.

Education & Experience:

• Bachelor’s degree or equivalent work-related experience. Preferably in education, social services/human services, and/or criminal justice.
• Minimum of two (2) years of professional related experience.

Required Skills/Abilities:

• Extensive knowledge of housing market for area served along with a working knowledge of housing discrimination laws, landlord and tenant responsibilities, housing rights, and immigration law.
• Ability to develop rapport with clients from various backgrounds.
• Knowledge of community referral sources.
• Understanding of available substance abuse and mental health treatment options in the community serviced.
• Excellent verbal and written communication skills.
• Ability to work independently, as well as within a team environment.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Excellent computer skills.

Community Service Council is an equal opportunity employer.

Our Culture Statement

We are a COMMUNITY of compassionate individuals, delivering exceptional, caring SERVICE to improve the lives of those we serve.

We are bound by a singular desire to eliminate disparities and create equitable opportunities for all, valuing and respecting the unique roles each of us play in the fulfillment of our mission.

As the COUNCIL, we stand united to bring hope to those who feel hopeless and help to those most in need, so that collectively, we are empowering lives across a stronger, healthier Oklahoma.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• working with homeless or at-risk populations: 1 year (Preferred)
• job related: 1 year (Preferred)
• working with veteran: 1 year (Preferred)

Work Location: In person