Community Resource Network of Florida is a premier provider of I/DD services throughout the state of Florida. We are committed to a person-centered approach in all of our services. We work with the Individuals we serve to increase their independence and help them live their best lives. 

This position is an in-person position onsite at our Life Skills Program location in Daytona Beach, Florida. Hours are Monday-Friday.
Previous experience in an APD Adult Day Training program or Residential experience would be preferred. 
Provides direct supervision over the CRN Life Skills Program. Responsible for overseeing processes and strategic functions, while maintaining compliance standards. ROLE OF THE LIFE SKILLS PROGRAM MANAGERThe Life Skills Program (LSP) Manager oversees, directs, and coordinates all activities of the Life Skills Program. It is the responsibility of the LSP Manager to ensure the responsibilities and accountability of all direct reports are defined and understood. This work involves the regular exercise of discretion and judgement regarding all facets of the operational systems.An important role of the LSP Manager is to build a cohesive team. The LSP Manager inspires others, stimulates enthusiasm, and leads by example. The LSP Manager is committed to making a positive impact on others through effective relationship management, while meeting company performance goals. ESSENTIAL FUNCTIONS Staff Oversight

• Provide training and support to the Program Instructors.
• Hire and on-board new instructors.
• Train and manage Program Instructors to ensure compliance with APD requirements and proper business practices.
• Administer the performance management system through regular individual performance appraisals and consistent development opportunities.
• Provide coaching and counseling.
• Oversee instruction of classes and activities, both on-site and off-site.
• Track instructor hours to ensure proper coverage to meet ratios.
• Manage direct reports time and attendance on a weekly basis ensuring accuracy.
• Ensure implementation plans are being run daily for each Individual per their Support Plan goals.

• Track and record daily attendance logs, ensuring accuracy for billing.
• Maintain communication with Individual’s circles of support.
• Facilitate and track building maintenance and security.
• Develop agendas and facilitate staff meetings.
• Assist with the development and execution of Implementation Plans.
• Maintain engaging class content, keeping fresh materials and presentations.
• Follow and ensure proper infection control procedures.
• Conduct monthly fire drills. Maintain file alarms and document drill dates.
• Conduct tours for Individuals interested in attending the program.
• Track tours and outcomes to increase census.
• Meet company performance metrics.
• Coordinate activities with transportation providers, behavior analysts, Waiver Support Coordinators, and other providers.
• Work in collaboration with other CRN departments to foster communication of service opportunities.

• Maintain Inventory of cleaning and activity supplies for Life Skills Program.
• Monitor building safety, notify appropriate person for maintenance needs.
• Attend weekly, monthly, quarterly, and annual meetings.

• Monitor and ensure compliance with staffing ratios to meet the needs of the Individuals served and APD requirements.
• Ensure the health, safety, and well-being of all individuals participating in Life Skills Programs.
• Train all instructors in the Support Plan of each Individual served.
• Train instructors on Behavior Plans, as applicable
• Ensure all instructors are aware of individual specific care needs, ie. Allergies, transfer protocol, feeding and hygiene requirements.
• Maintain compliance with Implementation plan timelines.
• Create and monitor quarterly and annual reports for all Individuals per the Support Plan date.
• Create and update program activities to meet requirements.
• Monitor classes to ensure a person-centered approach is being utilized.
• Update materials and seek methods to improve Individuals experience.
• Ensure all Incident Reports are entered into the Therap system within the required timeframes.
• Ensure proper communication with appropriate parties following an incident.
• Maintain and audit behavioral data and implementation of Behavioral Support Plans.
• Ensure the Medication Administration process is in compliance with APD guidelines.
• Verify initial and annual paperwork is received and properly completed prior to starting services for each Individual.
• Follow parameters of the Individuals Service Authorization

• Supervises the Life Skills Program Instructors and provides overall direction, coordination, and evaluation.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, filing cabinets and fax machines.
• Occasional trips to client/prospect locations require outdoor travel and potential exposure to unpleasant weather.
• Ability to bend, stand, walk or sit for extended periods of time and possess the normal range of body motion.
• Travel to other company locations as required.
• While performing the duties of this job, the employee will be occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• Ability to regularly lift or move up to 50 pounds independently.
• Must be able to provide personal hygiene assistance to individuals requiring assistance.
• Periodic exposure to bodily fluids, and other pathogens.
• Noise levels vary in the work environment.

• Two years of experience in administration with an emphasis on individualized and/or individual specific services in disability services, healthcare, childcare or related services; or, associate degree and one-year experience in disability services, healthcare, childcare or related services.
• Associate's degree from an accredited college or university, preferred. High school diploma or GED considered with experience in a direct care related supervisory role. 
• Valid state driver’s license.
• Must pass Level II Background screening.
• Must pass drug screening.

• Must have thorough understanding of the MS Office Suite products/programs.
• “Company Knowledge” Understand and articulate the services provided and the customer value for the CRN brand.
• Possess the ability to lead and manage others by exhibiting strong business acumen.
• Demonstrates the ability to analyze, document and improve productivity in all internal systems and processes.
• Must have strong interpersonal and communication skills (both verbal and written).
• Must be able to compose routine correspondence and reports.
• Ability to plan, organize and prioritize work.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.