This position will rotate between our San Marcos, Carlsbad and Encinitas stores.

Position Profile: Under the direction of the Resale Store Manager, the Sales Associate performs a variety of store functions designed to increase store revenue, maximize the customer experience, ensure a timely flow of donated goods from intake to the sales floor, and assist in training volunteers.

Essential Functions and Responsibilities: 

• Customer Service: provide friendly, helpful and courteous assistance.
• Donations: greet and assist patrons donating items; process items for sale in store.
• Visual Displays and Housekeeping: display store items to maximize visual appeal and sales; maintain a clean environment in the store and stockroom.
• Safety: maintain a safe environment for customers and employees.
• Operate a Point-of-Sale system with accuracy, following proper opening and closing procedures (only applicable for full-time employees).
• Act as an ambassador; maintain a general knowledge of CRC programs and services.
• Assist with training volunteers in relevant practices and procedures.
• Miscellaneous duties as assigned.

Requirements:

• One year experience in customer service environment preferred. 
• Prior experience with cash register/point of sale and/or retail sales experience preferred.

• Ability to manage a variety of tasks.
• Must be a team player.
• Excellent communication skills, including active listening.
• Must have 4 days of open availability during store business hours; flexible availability preferred.
• Must be able to work at Encinitas, Carlsbad and San Marcos store locations.
• High School Diploma or GED.

Physical requirements: 

• Standing for extended periods; walking, bending, twisting, reaching.
• Ability to use a computer and point of sale system, including repetitive use of a keyboard and mouse.
• Lifting and carrying of objects weighing up to 25 lbs.
• Use of standard cleaning supplies.
• Use of a step ladder.