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JOB DESCRIPTION
POSITION TITLE: Case Manager - Level 1
DEPARTMENT:Clinical Services
FLSA STATUS: Non-Exempt
PAY GRADE: 8
REPORTS TO: Director of Program
GENERAL DESCRIPTION OF DUTIES
Based on CRT’s Steps to Success model, the Case Manager is responsible for the coordination of supervision, intake, referral and discharge of customers. Daily monitoring of customer contacts and activities is a primary responsibility. The Case Manager conducts assessments of customer needs and coordinates referrals to Community Renewal Team programs and initiatives, as well as to other community resources.
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MINIMUM TRAINING EXPERIENCE and health certifications
Education: Associate’s degree in Human Services, Criminal Justice, Social Work or related field preferred or responsible employment experience of at least three to five (3 to 5) years in Criminal Justice, Social Work or related field or Education may be substituted with experience on a year-by-year basis.
Minimum Years of Experience: At least two (3 to 5) years of experience in Criminal Justice, Social Work.
Active Certification in good Standing: Intake and eligibility certification for all CRT programs including VITA, Energy Assistance, Early Care and Education, Eviction and Foreclosure Prevention, and other CRT programs. Complete yearly mandatory training including confidentiality and HIPAA compliance.
Demonstrate skills: Ability to interact with people of diverse backgrounds required. Ability to communicate effectively. Ability to compile written reports and maintain case notes. Specialized training with HIV/AIDS, Drug and Alcohol use and/or counseling, Domestic Violence and/or any other applicable training related to field of work.
Knowledge: Knowledge of Human Services, Criminal Justice and the Court systems is preferred. Knowledge of substance abuse and target population is helpful. Counseling background preferred. Pose content knowledge in employment education, financial literacy, prevention/ wellness education and housing.
Physical and TB Required: Yes, prior to appointment
Bilingual: Required– Language Spanish
Driving Required: Yes Agency Vehicle: Yes Employee’s Own Vehicle: Yes, preferred – with proof
of auto liability insurance
Active Driver License in good standing required upon hire and throughout employment
Full Time
Civic & Environmental Advocacy
$75k-91k (estimate)
03/14/2023
05/11/2024
crtct.org
HARTFORD, CT
500 - 1,000
1963
MARISEL MANDRY
$10M - $50M
Civic & Environmental Advocacy
OUR MISSION Preparing Our Community to Meet Life's Challenges The Community Renewal Team Inc. is an anti-poverty agency serving people and families throughout the Connecticut River Valley. Early Care and Education, Meals on Wheels, alternatives to incarceration, supportive housing and shelter, and many other CRT programs give people the skills and the resources to become self-sufficient and to thrive. When America's Johnson's War on Poverty began in 1963, the founders of CRT were already at work addressing the needs of the poor and disadvantaged in Hartford. In 1999, the Community Renewal Team... of Greater Hartford Inc. merged with Community Action for Greater Middlesex County to form the Community Renewal Team Inc. CRT now runs major programs in 70 Connecticut towns, including Meals on Wheels, Head Start, homebuyer and energy assistance, nutrition and youth services. For more information, or to make a contribution, please call (860) 560-5471 or (860) 560-5689.
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