Summary

Front Desk associates welcome clients/visitors/patients as they arrive to our Access Centers, identify the purpose of their visit, document the client/visitors/patient log accordingly and direct them to the waiting area and/or the corresponding department.

Duties and Responsibilities

• Courteously answer telephones and direct calls to appropriate staff.
• Greet visitors/clients, ascertain purpose of visit, and direct them to appropriate staff.
• Enter guest information in the visitors’/clients’ log in excel.
• Coordinate the flow of client/visitor/patients to social services agents.
• Coordinate the flow of client/visitor/patients to the DCF (Department of Children and Families) Agents.
• Fax, scan and copy documents for clients, as needed.
• Assist other staff members when needed.
• Handle confidential information including patient information in an ethical and professional manner.
• Ensure that all HIPAA standards are in compliance.
• Perform other duties as assigned.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 8 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your desired pay range

Language:

• English (Required)
• Spanish (Required)

Ability to Relocate:

• Homestead, FL 33034: Relocate before starting work (Required)

Work Location: In person