The Maintenance Technician III is responsible for ensuring that the physical aspects of the assigned property(ies) meet CHP quality standards and applicable laws. The position has overall responsibility for the maintenance, upkeep, and repair of the electrical and mechanical systems, appliances, buildings, and grounds. This position represents the minimal requirements for properties with only one maintenance staff; however, this person may work as the lead person on a 2-person maintenance team. Responsibilities include but are not limited to prioritizing jobs/work orders and assigning tasks to the maintenance team, diagnosing problems and completing repairs in a timely manner so all aspects of the physical plant are functional at all times, ensuring apartments are turned over and ready for new residents within 5 days of vacancy, providing a high degree of aesthetic appeal through regular and thorough maintenance of all aspects of the property, and maintaining a culture of employee and resident safety. As a key member of the property management team, the Maintenance Technician III must demonstrate a positive, helpful, and courteous customer-focused demeanor and excellent communication skills in dealing with residents, coworkers, and subcontractors. Employee must provide their own reliable transportation to/from work; company vehicles, if available, are for work-related travel only.

Working hours may vary, but the customary schedule is Monday-Friday from 8:00 am to 5:00 pm, with a one-hour lunch break; and regular attendance/punctuality are required to maintain efficient operations and provide high-quality services. The nature of duties requires occasional evening and weekend hours, and overtime must be pre-approved by the Property Manager.

Essential Duties & Responsibilities

• Effective collaboration with the Property Manager and on-site staff.

• Responsible for carrying cell phone always when on duty and on call, and answering to all service calls within 20 minutes.

• Responsible for reporting to the property within 1 hour of an emergency maintenance call when on-call.

• Respond to regular service calls within 24 hours.

• Obtain work orders from the Property Manager, prioritize and assign work, and delegate maintenance tasks to up to one other staff person daily.

• Ensure work orders are completed as assigned by the Property Manager or Regional Manager and a copy of their work order is left in the Resident’s apartment, or that manager is notified of any scheduled work orders that cannot be completed that day due to lack of parts, unable to enter the apartment, need for an outside vendor to assist, etc.

• Work with the property team (Property Manager and other on-site staff) to schedule and participate in on-call rotation coverage for evening, weekend, and holiday coverage.

• Work with the property team to, supervise, and/or perform all painting, carpet cleaning, electrical, carpentry, plumbing, and HVAC work on the property.

• Work with the property team to schedule monthly pest control and assign a CHP maintenance worker to accompany or accompany a pest control worker to all units.

• Work with subcontractors to coordinate on-site jobs, notify Property Manager if any challenges arise while the subcontractor is completing the job, and perform final inspection of all work done on the property by outside contract workers.

• Ensure Voyager has complete notes on the status of all work orders, and record is updated when complete.

• Responsible for ensuring overall maintenance of interior and exterior public spaces, including lawn and landscaping maintenance, snow removal, trash removal, and housekeeping support as needed.

• Schedule and perform annual apartment inspections, and maintain records of all monthly and annual preventive maintenance for the property in order to meet regulatory agent inspection and company expectations.

• Coordinate with the Property Manager to purchase all needed supplies and materials within budgetary constraints.

• May mentor less experienced maintenance staff if the property is large enough to constitute multiple maintenance positions.

• Adhere to all maintenance policies and procedures manuals.

• Adhere to all OSHA regulations and company safety policies are followed so that the property’s safety procedures are compliant.

• Attend daily property staff meetings to discuss work orders, budget compliance, ongoing vacancies, move-ins/move-outs, etc. as needed.

• Responsible for wearing and maintaining required uniform when on duty to ensure a professional and easily recognizable appearance at all times.

• Responsible for proper usage of company maintenance phone including carrying phone at all times when on-duty/on-call, responding promptly to all calls, and adhering to data usage limits.

Education and/or Experience

• H.S. diploma or equivalent GED preferred plus 4 years’ general maintenance experience required; previous apartment maintenance highly preferred.

• Formal training in one or more trades (Electrical, Mechanical, Construction, Plumbing, etc.) is highly preferred.

• Prior supervisory experience, is preferred.

Hours and Benefits

The compensation for this 40-hour-per-week position includes generous paid vacation/holidays/sick leave, health/dental/life/disability insurance, 403b retirement plan with company match, and more. To learn more about CHP’s employee benefits, please visit www.communityhousingpartners.org/benefits.

About the Company: CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.

Community Housing Partners Corporation (CHP) values diversity of backgrounds, experiences, and perspectives among our employees, residents, and partners. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at recruiting@chpc2.org, (540) 299-5477 (phone), (877) 540-8049 (fax), or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES

CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.