Work Schedule: Full-Time

Location: Western Medical Associates of the Grand Valley

Responsibilities:

• Processes incoming and outgoing calls efficiently and politely.
• Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bills.
• Schedules appointments and records all information in patient charts.
• Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected. 
• Receive, post and track all payment on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
• Completes administrative functions for the clinic as assigned by the Practice Administrator.

Requirements:

• High School Diploma or equivalent
• Minimum Experience: One (1) year of customer service experience; training in a medical practices preferred

This position's hiring pay range is : $18.00 -20.70 per hours, depending on education and experience.

Discretionary bonuses, relocation expenses, merit increases, market adjustments, recognition bonuses and other forms of discretionary compensation may be paid to eligible employees based upon organizational and individual performance.

Benefits:

Employees are eligible to participate in an attractive benefits package including medical, dental, vision, paid time off, education assistance, 403(b) with employer matching, and more. Eligibility is based on employment status. Details regarding specific benefit you may be eligible for will be discussed during the hiring process.