Community Health Cener is seeking a part time Referrals Representative for Good Health location in South Burlington, VT. The Referrals Representative is responsible for the day-to-day processing or all aspects of the patient referral process, and the forwarding of patient records as requested and according to policies and procedures.

Education & Experience

• High School Diploma or GED
• Six months experience in a medical office setting using computers and medical office software application and providing service to internal and external customers.

Knowledge, Skills & Abilities

• Ability to understand and follow strict confidentiality policies and procedures. 
• Ability to convey detailed information, ensuring others understand. 
• Ability to give full attention to what others are saying, understand the points being made and asking appropriate clarifying questions. 
• Ability to work and problem solve on an individual level as well as part of a team. 
• Strong organization, prioritization and time management skills.
• Ability to operate standard office equipment including fax machines, copiers and computers. 
• Ability to electronically file information and retrieve electronic files quickly and accurately.

Essential Duties

• Locate, retrieve, prepare and deliver patient information in electronic, Faxed or paper form. 
• Review referrals for completeness, accuracy and compliance with regulations. 
• Protect the security and confidentiality of patient records and related patient health information according to CHCB policies and procedures. 
• Monitor the Electronic Practice Management (EPM) and Electronic Medical Record (EMR) tasking. 
• Classify, store, analyze and destroy patient health information records per CHCB regulations. 
• Prioritize referrals based on urgency, schedule appointments, conduct preauthorization's /precertification's, and document approved and denied pre-authorizations / pre-certifications. 
• Train nursing staff to assist with referrals as needed. 
• Keep supervisor informed of workload and work backlog as appropriate.

• Medical insurance with $600 annual wellness perks 
• Flexible Spending Accounts
• Excellent Dental and Vision coverage
• Comprehensive Life and Disability Insurance benefits 
• 401K with contribution of 3% after one year of service 
• Continuing Education funds for licensed applicable roles 
• Combined time off 
• Eight paid annual holidays (six fixed, two floating)
• Employee Assistance Program available to all household members
• Local discounts and perks!