Community Counseling Centers of Chicago (C4) is currently seeking a Clinical Supervisor to join our SASS team in Chicago, IL.

Salary: $70,000

Sign-on Bonus: $10,000 (must be licensed: LCPC or LCSW)

Who we are:

• Our Mission - Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers.
• Our Vision - Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve.
• Philosophy - C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community.
• https://www.c4chicago.org/

About the role:

The purpose of this position is to provide clinical and programmatic leadership for the SASS team, and assist with the overall functioning of C4s emergency service programs. The SASS Supervisor shall perform supervisory duties that ensure the quality of clinical work and empower staff to advance to further levels of competency. He or she shall train clinical staff to provide crisis intervention services and pre-screening to children, adolescents, and adults in crisis, with the goal of immediate symptom reduction, stabilization and restoration to a previous level of functioning.

In addition, they shall work to develop relationships with DCFS and DMH funded agencies, and other mental health service providers throughout the north and west sides of Chicago and suburbs. The SASS Supervisor shall articulate C4s mission and vision.

The Supervisors primary work location shall be in an office setting at one of C4s locations. However, they shall also work at Chicago area hospitals and out in the community, primarily to provide onsite training and address staffing shortages. They shall provide on-call staffing coverage, which might include certain weekends, some overnight shifts, and occasional holidays. Work may be stressful due to consumer behaviors, periods of high call volume, or tight deadlines.

What youll do:

• Train and supervises employees to procedures and clinical functions
• Direct and oversees direct reports in crisis intervention services to individuals in crisis, with the goal of immediate symptom reduction and restoration to a previous level of functioning
• Schedule employees to provide adequate coverage
• Ensure documentation quality, completion and compliance at all times, as well as monitor timelines and agency policies and procedures according to C4s guidelines
• Ensure compliance with all applicable laws and accreditation requirements related to service delivery policies, practices, and reporting standards
• Is responsible for performance feedback and formal evaluation, and disciplinary action in consultation with direct supervisor
• Develop, coach, guide, and determine individual performance expectations for direct reports
• Monitor, manage, and is accountable for productivity goal and concerns of direct reports
• Initiate, cultivate and maintain professional relationships within C4 to enhance communications, support, and service alignment
• Maintain compliance with confidentiality policies and procedures at all times
• Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
• Assist with outcome measures
• Attend clinical meetings and trainings
• Other duties as assigned by supervisor

What we offer:

• Competitive salary based upon relevant education and licensure
• Comprehensive benefits package including healthcare insurance, paid vacation and holidays, and 403(b) plan (no match).
• National Health Service Corp (NHSC) loan forgiveness for qualifying clinicians

Our ideal candidate:

Education and Experience

• MA/MS in Social Work, Psychology, or a related field is required
• LCSW or LCPC required
• At least 5 years of crisis intervention services required, with increasing levels of clinical responsibilities and supervisory duties
• Experience in counseling children and adolescents is required. Additional experience in counseling adults is highly preferred.
• Personal vehicle, valid Illinois drivers license, insurable driving record, and vehicle insurance is required

Skills and Abilities:

• Working knowledge of community-based mental health operational management
• Detailed and current knowledge of behavioral health principles and practices
• Demonstrated leadership experience including direct staff management
• Clinical competencies, including motivational Interviewing techniques, as aligned with training mandated by C4
• Knowledge of and ability to use appropriate behavior management techniques
• Excellent interpersonal, written, and oral skills to communicate effectively with all levels of organizational leadership, employees, governmental and community representatives, and vendors
• Ability to develop solutions to problems and to analyze qualitative and quantitative data
• Ability to cooperate within a team
• Adherence to confidentiality practices and procedures
• Demonstrated ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment in accordance with each clients age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture
• Ability to present a positive image of C4 to clients and visitors
• Ability to work under stress and successfully handle multiple tasks and projects simultaneously
• Ability to resolve issues objectively and maintain strict confidentiality
• Ability to deal with ambiguity and changing organizational needs
• Ability to plan, develop and manage multiple projects
• Organizational skills
• Time and stress management skills
• Conflict resolution and diplomacy skills
• Ability to plan, develop and manage multiple projects
• Proficient in Microsoft Office applications and overall computer skills.