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Position Summary
The Training & Development Specialist will implement and assess training programs based on the credit union’s Strategic Plan, the Training and Development Strategy, and individual department and employee needs. The Training & Development Specialist will diversify and implement training opportunities including classroom (on-site), virtual, and on-the-job training methods. The Training & Development Specialist is critical in supporting the strategic learning environment established by the Training & Development Manager at the credit union.
May be assigned to lead special projects and serve on various project teams to accomplish CommonWealth One’s Strategic Goals.
Responsibilities
· Develops and facilitates staff training and learning initiatives.
· Leads educational activities and programs to promote learning and development throughout the Credit Union.
· Facilitates and monitors the onboarding program, which includes orientation and on-the-job training for new hires.
· Collaborates with product vendors and arranges ongoing sales and product training for staff.
· Develops needs assessments and coordinates with Training & Development Manager the identified subsequent training and development needs.
· Consults with Training & Development Manager and Department Leads to develop and enhance job-specific training.
· Develops and organizes training and educational materials.
· Creates job aides and procedures utilizing instructional design tools and systems according to department templates.
· Uses a tracking and measurement system to ensure the effectiveness of training.
· Maintains a virtual training library.
· Uses all applicable Learning Management Systems to enable staff to complete required annual training programs and job specific courses.
· Assists the Human Resources Department in staff development programs and initiatives.
· Supports Human Resources and Strategic Plan tactics by completing related work as required.
· Monitors the NMLS certification program for required staff.
· Supports the Credit Union’s culture initiative and other employee engagement efforts.
· Provides back-up support to other members of the Human Resources Department and Credit Union Committees/Initiatives.
· Performs other duties as assigned.
Performance Expectations
· Implements an active training schedule to ensure annual training goals are achieved.
· Maximizes and integrates use of technology in designing instructional materials.
· Measures effectiveness of training activities.
· Ensures compliance with all applicable federal regulations, including the Bank Secrecy Act, Security and OFAC.
· Demonstrates strong communications and partnerships with all departments, members, and vendors.
· Updates training materials according to the Training and Development strategy implemented by the Training Manager
· Networks with other Training & Development professionals to be informed on new and effective programs, practices, and systems.
· Attends conferences and training sessions to further enhance the credit union’s programs and their training and development skills.
· Appropriately informs leader of department activities.
· Promotes the credit union’s professional reputation.
· Demonstrates the credit union’s Core Values and Cultural Beliefs.
Education & Experience
· Three to five years experience in developing and facilitating staff training, preferably for financial institutions.
· Bachelor’s Degree, preferred.
· Skilled in coaching and training staff to achieve high performance levels.
· Demonstrated knowledge of applicable rules, regulations and laws affecting financial institutions.
· Knowledge of adult learning theory, preferred.
Skills & Abilities
· Technologically savvy with experience using banking platforms and instructional design applications.
· Strong organizational skills with demonstrated ability to work on competing priorities.
· Ability to work independently and under pressure of deadlines.
· Strong written, verbal, and interpersonal communication skills.
· Proficient with Microsoft Office and Adobe software.
· Proficient with Microsoft Office 365, including the general office suite, forms, and other SharePoint features.
· Effective problem solving and decision-making capabilities.
· Excellent facilitation, teambuilding, and motivational skills.
· High level of enthusiasm, self-motivation, and initiative.
Other Pertinent Information
· Regular and satisfactory attendance required.
· Must maintain an acceptable personal credit history and be bondable.
Summary of Physical Demands:
While performing the responsibilities of the job, the employee is required to convey detailed or important instructions and ideas accurately, audibly and quickly; hear average or normal conversations and receive ordinary information; use hands to perform such tasks a computer typing, file maintenance, using telephones and related office equipment; regular and frequent movement requiring use of hands, writes, arms, fingers; visual acuity required to prepare, read, and inspect documents and interpret information on a PC screen. This is primarily sedentary office work with occasional physical activity requiring lifting of small boxes/files. Ability to sit for extended periods.
Full Time
$79k-99k (estimate)
03/27/2024
06/18/2024
The job skills required for Training and Development Specialist include Training and Development, Initiative, Microsoft Office, Learning and Development, Instructional Design, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Training and Development Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Training and Development Specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Training and Development Specialist job description and responsibilities
Training and development specialists must evaluate training programs, methods, and materials, and choose those that best fit each situation.
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Training and development specialists often deliver training programs to employees.
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On a daily basis, Training Specialists design, plan, organize, or direct orientation and training programs for employees or customers.
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May analyze organizational training needs or evaluate training effectiveness.
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Training and development specialists oversee staff and plan, direct, and coordinate programs to enhance the knowledge and skills of an organization's employees.
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Training and development specialists need a bachelor’s degree, and most need related work experience.
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Training and development specialists may work singly or as members of a team of trainers.
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Some trainers are self employed as freelance specialists.
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Training and development specialists perform a wide variety of tasks daily.
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These specialists need a broad skill set to perform their jobs successfully.
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