Title: Program Support Technician

State Role Title: Administrative and Office Specialist III

Hiring Range: Average Salary $53,500

Pay Band: 3

Agency: Dept of Ed Central Operations

Location: JAMES MONROE BUILDING

Agency Website: https://www.doe.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Education Curriculum and Instruction units is responsible for the implementation of rigorous and relevant Career and Technical Education (CTE) programs designed to reflect the workplace in a global economy that prepares students to succeed in postsecondary education and careers. The Office of Career, Technical, and Adult Education is seeking a Program Support Technician to provide administrative support services for the unit coordinator, seven cluster specialists, and other staff, as needed, in an accurate, efficient, and timely manner.
Specific duties include:
• supporting curriculum review meetings
• proofing all materials for organization, accuracy, content, and grammar
• coordinating arrangements for meetings
• facilitating the records and retention destruction schedule
• managing the CTE Application Processing System (CTEAPS)
• providing Fiscal and Accounting Support
• coordinating the dissemination of mass electronic mailings to public school divisions, colleges, and universities; and maintaining current files for mailing (electronic and physical mail) lists, labels, and directories as requested
• producing and/or processing final copies of reports, letters, travel vouchers, memos, statistical data, charts, tables, graphics, certificates, PowerPoint presentations, documents, and other necessary forms from draft materials, dictation, and rough notes
• creating correspondences, databases, surveys, presentation materials, and other forms as requested

Minimum Qualifications

• considerable knowledge of general office organization, practices, and procedures
• demonstrated ability to generate and proofread written correspondences to include proper grammar, spelling, and punctuation
• Highly developed communication skills, both oral and written
• Strong customer service background and excellent interpersonal skills
• General knowledge of accounting procedures and local, state, or federal fiscal guidelines
• Advanced knowledge of computers with high proficiency in word processing, spreadsheet, presentation, and database software (to include but not limited to Microsoft Word, Excel, PowerPoint, and other cloud-based programs)
• Excellent organizational skills with demonstrated ability to exercise considerable independent judgment, handle confidential or sensitive matters, prioritize work activities appropriately, and adhere to critical deadlines
• Demonstrated ability to organize electronic and physical files
• Demonstrated ability to work independently or in a team with minimal supervision in a fast-paced, deadline-oriented, work environment with multiple priorities and changing circumstances
• Demonstrated ability to establish good working relationships with the supervisor, professional staff, and office support staff members in a variety of work situations and to provide courteous and prompt response to general inquiries and requests for assistance

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
A résumé will be accepted in lieu of a completed state application. Applications submitted via e-mail, postal service, fax or hand-delivered will not be considered. Successful candidates must pass a criminal background check. Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire.
Commonwealth’s Alternate Hiring Process:
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to prove their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging and Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs.cpid/PWContact.aspx, or call DARS at 800-552-5019.
Reasonable accommodations are available to persons with disabilities during the application and/or interview process. For assistance call: (804) 225-2021, [TTY: 786-8389]
Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.
Virginia Department of Education does not provide sponsorship.

Contact Information

Name: Ernest Barnes

Phone: 804-923-0956

Email: ernest.barnes@doe.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.