Hiring Range: $57,646 to $106,042

Full Time or Part Time: Full Time

Additional Detail

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ABOUT US

Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability.

Established in 1611, Henrico County has deep historical roots. Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas. Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government. Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.

Henrico County General Government currently has more than 30 agencies. Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers. Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.

GENERAL STATEMENT OF DUTIES

Provides professional case management services for children, adults and families in the foster care and/or adoption unit; exercises independent judgment and initiative and is thoroughly familiar with agency standards, policies and functions as well as the full range of community resources; performs other duties as assigned.

Closing Date: This position closes on Monday, April 22, 2024.

ESSENTIAL DUTIES

The Family Services Specialist II in the intake team is an in-office position and is a first point of contact with the public providing intake services for Adult Protective Services (APS), Child Protective Services (CPS), Adult & Child Screenings and Information & Referral. The person in this position must possess strong customer services skills, communicate professionally and efficiently verbally and in writing and make quick and accurate decisions.

APS & CPS Intake:

· Receive reports on hotline, in writing and in person & enter into OASIS & PeerPlace.

· Use SDM intake tool (CPS) & guidance to make validity, track and response time decisions.

· Send case alerts & other required notifications. 

Adult & Child Screenings

· Gather needed information to screen for placement in nursing homes, assisted living facilities and community-based care.

Prevention Intake

· Gathers needed information & conducts the initial assessment for prevention services for families experiencing homelessness, seeking relief of custody and with youth at risk of entering foster care.

Information & Referral

· Provides information & referral for the public, maintaining a strong knowledge of community resources & services.

 Other duties:

· Participates in community, agency and division committees and task forces as needed for specific projects and agency initiatives.

• Provides Henrico County Shelter team coverage with assignments as designated by the Emergency Operations Center and county leadership.

· Other duties as assigned.

· Considerable knowledge of: current social, economic and health concerns; current literature and trends in the social work field; the federal Social Security Act; casework philosophy, methods and practices; human behavior including individual and group behavior; community resources; accurately understands and interprets laws and regulations; ability to effectively plan and organize work; ability to gather, document and report relevant facts accurately.

· Sound computer skills with the ability to use computer and typical business software, proprietary software and applications, and various wireless technologies and peripherals for communications and to complete assigned tasks.

MINIMUM QUALIFICATIONS

Four year degree in a relevant social science field in accordance with VA Code § 63.2-219 plus two (2) years of relevant social work experience; OR: Any equivalent combination of experience and training which provides the necessary knowledge, skills and abilities.

ADDITIONAL INFORMATION

• Valid driver’s license to perform assigned duties at various locations.
• Successful completion of all training requirements established pursuant to VA 63.2-208. Standards for personnel.
• Central registry check and criminal history record check & fingerprinting are conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditionally offer to promote, demote, or laterally transfer an employee.

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