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Senior Product Owner will review documentation and provide feedback on quality and accuracy related to the Ancillary and Pharmacy Information Technology (IT) product portfolio and is responsible for consulting with CCA's business units and IT Services Department to identify and define business needs that require technology solutions to achieve business outcomes. The product owner ensures that projects and other enhancements align with the technology that provides best practice and direct IT strategy in support of the overall business strategy.
The product owner serves as a business consultant and a representative of Ancillary and Pharmacy business interests to IT to identify new technology opportunities to attain operational efficiencies and growth opportunities. The Senior PO will lead a portfolio of projects and enhancements, and build a matrix team of cross-functional experts to deliver designated solutions. Also, enhance the quality of related documentation to build up the quality of the product portfolio.
Supervision Exercised:None
Secondary Duties & Responsibilities
Education:
Desired Education:
Experience Required:
Experience Desired:
Knowledge, Skills & Abilities Required:
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. Excellent communication skills required.
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results. Ability to manage program-level portfolio workloads (multi-project scope).
Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Conducts positive negotiations, ability to compromise, handles conflict, seeks common ground, articulates own and others goals, stays focused on positive outcome.
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Creates and communicates a long-term vision, balances short and long term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.
Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.Full Time
Business Services
$105k-129k (estimate)
03/23/2024
05/22/2024
commonwealthcarealliance.org
BRIGHTON, MA
100 - 200
2003
Private
$1B - $3B
Business Services
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