Overview

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Directs complex productivity, service, quality, compliance and other operational or strategic programs and projects for a division or across the organization. Provides consulting services (assessment, strategy, analysis, redesign and implementation) for organizational initiatives as directed by VMMC executive leadership, avoiding or minimizing the need for costly external consulting support.

Responsibilities include:

Implements system-wide programs as chartered or directed by senior management. Lead program projects as per established work plan, including facilitating meetings, building and maintaining effective team relationships, monitoring progress, resolving barriers or problems; measures margin or outcomes improvement after implementation of improvement strategies. Evaluates the effectiveness of program initiatives and implements course corrections.Provides consultation and services related to program expertise to organizational customers. Maintains currency of and access to program tools, resources, and supporting information.Analyzes program needs and leads development of program plans, including objectives, deliverables, key tasks, timelines, cost estimates, resources required, milestones, stakeholder identification, risks, decision-making processes and resource requirements.Presents program progress and findings to multiple audiences, including managers, physicians and executive leadership to inform and engage. Recommends policy and procedural changes.Leads or builds the development, implementation and monitoring of program communication strategies to create awareness and action in stakeholder groups. Coordinates with other program directors to ensure integrated, well-timed messages.Maintains currency in functional/technical expertise; provides leadership and consultation on assigned projects/programs. Creates or identifies and engages in opportunities on a regular basis to develop/maintain an understanding of VMMC needs and business issues. Maintains working relationships with key governmental, professional or other external organizations essential to achieving system-wide programs.Creates program budget; monitors budget performance regularly. May provide work direction or supervise support staff assigned to the program.Completes formal program project close-outs (assessment of results and processes, archiving of documents, reassignment of project personnel if needed, etc.) and effectively transitions deliverables to the appropriate operational owner(s) by working with those leaders to ensure training, monitoring and/or other system maintenance strategies are in place to sustain the new service or process.5% - Collaborates with other program directors to improve on implementation practices, tools and supportive strategies (e.g. training programs) to support the organization's development of its performance improvement capabilities.

Qualifications

• Bachelor's degree in a business, healthcare or related field, or equivalent required.
• At least seven years operational or program management experience required.
• Demonstrated ability to work independently and excellent analysis skills required.
• Demonstrated excellent oral and written communications skills, including ability to present findings and recommendations also required.
• Demonstrated ability to discuss issues in a non-threatening and non-judgmental manner and ability to work in a wide variety of settings required.
• Demonstrated competencies in team building, conflict management, problem solving and planning also required.
• MS Office product knowledge required (competent in word processing, spreadsheet and presentation software).

Master's degree in business or healthcare-related field preferred. Demonstrated proficiency in project management methods and tools also preferred. Demonstrated deep knowledge of VMMC systems, methods and sensitivities preferred. Demonstrated competence in lean concepts and methods also preferred.

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report.

We deliver inspired people to do meaningful work.

We are an equal opportunity/affirmative action employer.