12 Concierge Jobs in Richmond, VA
Common House is Hiring a Concierge Near Richmond, VA
Reports to: Concierge Manager and General Manager
The role of the Concierge will serve to enhance the Common House Member experience by acting as a warm and welcoming face of the club delivering an excellent level of service and hospitality. In addition to acting as the face of Common House, responsibilities include but are not limited to management of reservations, communications to members, and restaurant and administrative support. A successful Concierge has a positive attitude, the ability to multitask, and a desire to work in a diverse team.
Responsibilities include, but are not limited to:
- Member & Guest Experience
- Enhance the member experience with positive interactions, acting as the face of the club to all members and guests, greeting them as they come and go
- Distribute welcome packets to new members, as well as processing returns
- Manage and alert the team appropriately about Member birthdays, anniversaries, and other notable information
- Assist guests with all requests, including but not limited to private event inquiries, meeting spaces, potential partnerships, and special circumstances
- Front Desk Management
- Answer phone calls and manage the Concierge inbox and respond to requests in a timely manner
- Maintain front desk and coat room organization
- Manage room reservations and special requests
- Assist other department managers, as needed
- Manage all Programming Event RSVPs and any required communications
- Scan and upload invoices for the Finance team
- Restaurant & Administrative Support
- Manage dining reservations: maximize seating/communicate preferences/even spacing/coordinate with other club events to avoid conflicts
- Print updated BEOs to ensure the latest and most up-to-date floor plans and event-specific info is on hand for MODs and event staff
- Create signage and special menus for events using Adobe InDesign
- Collect relevant data and input into spreadsheets as needed
- Host in the Restaurant floor(s) of the House when needed
Job Summary
Full Time
$37k-50k (estimate)
04/26/2024
05/09/2024
NEWPORT BEACH, CA
<25
2018
TONY PERA
<$5M
Hospital
Related Companies
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
