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Who is Speed Commerce and what do they do?
Speed Commerce provides outsourced order fulfillment and contact center services to some of retail?s most recognizable and successful brands.
Order Fulfillment Services ? your brand, our operation.
By leaving the operations to our team of experts, you are free to focus on what you do best - merchandising and marketing to grow your brand.
Contact Center Services ? your customer is our customer!
Our team does the hard work of becoming confident experts on your products and operations. We are laser focused on treating every interaction with your customer as if they were our own. Whether it is phone, chat, email, or social media - we use each and every communication with your buyers to build lasting relationships.
If you are looking for a results-oriented partner, talk to us. We?d like to learn more about your brand, earn your trust, and help you grow!
Position Summary
The Quality Assurance Specialist reflects the voice of the company brands and serves the Speed Commerce mission and core values by evaluating and scoring the quality of inbound and outbound contacts according to established standards. The role is responsible for maintaining the validity and veracity of the quality assurance program by ensuring that the results of monitoring efforts are fundamentally aligned with client expectations and consumer satisfaction. This position is at our corporate office in Las Vegas, NV.
Pay Range
Starting at $17.00 / hour
Essential Duties and Responsibilities
Critical Success Factors
To perform the job successfully, an individual should demonstrate the following competencies:
Minimum Experience Required Skills / Abilities
Tools to Have Experience with:
Physical Requirements
Full Time
$85k-102k (estimate)
03/16/2024
05/15/2024
The job skills required for Quality Assurance Specialist include Quality Assurance, Customer Service, Planning, Calibration, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Specialist positions, which can be used as a reference in future career path planning. As a Quality Assurance Specialist, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Specialist. You can explore the career advancement for a Quality Assurance Specialist below and select your interested title to get hiring information.