Summary:

Join our team at Comfort Suites in Loveland, CO - and be a part of an award-winning, premium-brand hotel portfolio. As a Sales Coordinator, you will support our front-desk team by communicating with the groups, setting rates, drafting group proposals, and managing group bookings, ensuring a seamless operation and exceeding client expectations. Your role is pivotal in maintaining strong relationships with corporate/group clients and ensuring the efficient coordination of group events and meetings.

Responsibilities:

• Answer sales office phones when necessary and respond to all group sales inquiries professionally
• Maintain and update sales reservations (records), ensuring accuracy and organization
• Coordinate all group events as contracted, ensuring seamless execution
• Develop strong customer relationships through excellent service and communication
• Assist sales personnel in achieving team goals and maintain knowledge of hotel rates, promotions, and strategies
• Ensure compliance with standards regarding work, break, and meal periods, as well as dress code
• Contribute to a positive work environment with minimal to moderate noise levels
• Be available on-site during large group check-ins to ensure everything goes smoothly
• Coordinate with departments to set sales goals and deadlines for teams
• Follow through with sales leads and customer inquiries

Requirements:

• Past front-desk hotel experience is a must, previous Sales Coordinate or AGM experience is preferred
• High school diploma or GED; college coursework in a related field is a plus
• 2-3 years of experience in a hotel or related field preferred
• Excellent customer service, communication, and interpersonal skills
• Proficient in MS Office and other computer systems
• Ability to interpret basic math functions and financial data
• Must be available to work 40 hours a week

Qualifications:

• Experience working in sales
• Outstanding communication skills
• Strong ability to work with a team towards one goal
• Experienced in computer programs that apply

We are looking forward to receiving your application. Thank you.