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Job Summary:
Comfort Inn & Suites
16510 Midland Drive
Shawnee KS 66217
Call 913-962-5555 to scheduleyourinterview.
Hours Available 3pm-11pm
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations, cancellations, and room assignments
- Maintain accurate guest records and ensure confidentiality of personal information
- Process payments and handle cash transactions accurately
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Experience:
- Previous experience in hospitality or customer service is preferred
- Multilingual skills are a plus
- Familiarity with hotel management software and phone systems is desirable
- Knowledge of front desk operations, including check-in/check-out procedures and guest services
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
Join our team as a Front Desk Agent and enjoy the following benefits:
- Competitive pay
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and dining at affiliated properties
If you are passionate about providing exceptional guest service and thrive in a fast-paced environment, we invite you to apply for the position of Front Desk Agent. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Accommodations
$26k-35k (estimate)
04/05/2023
07/20/2024
choicehotels.com
HAMMOND, LA
1,000 - 3,000
1939
Public
RAY PATEL
$500M - $1B
Accommodations
Choice Hotels is franchises hotels worldwide under the Ascend, Cambria, Comfort, Clarion, EconoLodge. MainStay, Quality, Rodeway Inn and other brands.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.