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Manager Call Center Team
The Manager Call Center Team will be responsible for the management of a team of 15-20 direct reports to achieve Relationship Growth, service efficiency and quality goals across all lines of business. This role will make management decisions regarding staffing and hiring, coaching and managing performance and operational risks, along with achieving service level goals while also providing peer to peer coaching support.
Position Competencies
Successful incumbents possess business acumen, problem solving skills, priority setting skills, perform hiring and staffing duties, be able to develop direct reports and others, have a drive for results, be customer focus, build effective team, composure and be a strategic thinker.
Position Responsibilities:
Leadership and Management Support
HR Management
Risk and Compliance
Project
Full Time
Banking
$84k-118k (estimate)
03/27/2024
04/17/2024
comericabanktower.com
DALLAS, TX
7,500 - 15,000
1973
RALPH W BABB JR
$3B - $5B
Banking