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Sales account representative
Comcast
Comcast Bloomington, IN
$75k-102k (estimate)
Full Time | Transportation 1 Week Ago
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Comcast is Hiring a Sales account representative Near Bloomington, IN

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties / communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home.

Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services.

Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales.

Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.

Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home.

Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.

g., community rewards for property staff, events, marketing collateral, channel resources and online / digital tools).

Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.

Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams.

  • Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events.
  • Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth.

For new build and win back properties ensures that Comcast services are available prior to occupancy dates.

  • Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to :

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer :

This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Salary :

Base Pay : $44,254.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission) : $64,254.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.

Last updated : 2024-05-11

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$75k-102k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

05/17/2024

HEADQUARTERS

CHESAPEAKE, VA

SIZE

15,000 - 50,000

FOUNDED

2018

CEO

DONYELL GALLOP

REVENUE

$500M - $1B

INDUSTRY

Transportation

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The job skills required for Sales account representative include Products and Services, Sales Process, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales account representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales account representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales account representative positions, which can be used as a reference in future career path planning. As a Sales account representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales account representative. You can explore the career advancement for a Sales account representative below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Account Representative job description and responsibilities

Sales account representatives maintain existing customer accounts while also working to create new accounts.

04/19/2022: Richland, WA

Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale are the major responsibilities of sales account representatives.

05/04/2022: Tucson, AZ

Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.

03/31/2022: Somerset, NJ

Sales account managers are responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.

02/15/2022: Gainesville, FL

Sales account representatives present and sell products or services to organizations, businesses or government agencies.

04/02/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Account Representative jobs

Entry-level account representatives should have a minimum of a high-school diploma or a General Education Development (GED) certificate.

04/17/2022: Fresno, CA

Sales account representatives should earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities.

04/10/2022: Elkhart, IN

To be successful as an Account Representative, they should demonstrate innovative ways to ensure excellent customer service.

04/09/2022: Beaumont, TX

Attend on-the-job trainings. These trainings are often part of the onboarding process when you begin with a new company.

05/08/2022: Santa Ana, CA

Certifications allow you to prove your skills and qualifications to current and potential employers. Account representatives can earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportuniti

03/09/2022: Memphis, TN

Step 3: View the best colleges and universities for Sales Account Representative.

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