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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.
As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties / communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home.
Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services.
Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales.
Works with moderate guidance in own area of knowledge.
Job Description
Core Responsibilities
Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home.
Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.
g., community rewards for property staff, events, marketing collateral, channel resources and online / digital tools).
Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.
Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams.
For new build and win back properties ensures that Comcast services are available prior to occupancy dates.
Employees at all levels are expected to :
Disclaimer :
This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Salary :
Base Pay : $44,254.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission) : $64,254.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers site for more details.
Last updated : 2024-05-11
Full Time
Transportation
$75k-102k (estimate)
05/13/2024
05/17/2024
CHESAPEAKE, VA
15,000 - 50,000
2018
DONYELL GALLOP
$500M - $1B
Transportation
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Entry-level account representatives should have a minimum of a high-school diploma or a General Education Development (GED) certificate.
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Attend on-the-job trainings. These trainings are often part of the onboarding process when you begin with a new company.
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Certifications allow you to prove your skills and qualifications to current and potential employers. Account representatives can earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportuniti
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