Manager Of Technical Services

POSITION INFORMATION

Job Code: R44330
Full Time Salary Range: $9,865.00 - $13,316.00

FLSA Status: Exempt

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This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

MISSION STATEMENT

At the Colorado Judicial Department our mission is to provide a fair and impartial system of justice that:

• Protects constitutional and statutory rights and liberties
• Assures equal access
• Provides fair, timely and constructive resolution of cases
• Enhances public safety
• Supervises offenders
• Facilitates victim and community reparation

STATEMENT OF DUTIES

General Statement Of Duties:
The Manger of Technical Services's role is to ensure the operations of the Information Technology Services (ITS) division are in alignment with the business objectives of the organization. This individual will plan, coordinate, direct, and design IT-related activities as it relates to the technical infrastructure and systems of the organization, as well as provide administrative direction and support for daily operational activities of ITS. The Manager of Technical Services will work closely with decision makers in other divisions, districts and external agencies to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This individual will also define and implement IT policies, procedures, and best practices.

Distinguishing Factors:
Work in this class is distinguished by its inclusion of managerial responsibilities which may include the scheduling of resources, providing direction and instruction to staff concerning operating procedures and policies necessary to achieve division objectives, architectural design decisions of systems, networks, and general technical infrastructure, as well as the development of project plans using conventional program management tools. This position reports directly to the Chief Information Officer.

ESSENTIAL FUNCTIONS

ESSENTIAL FUNCTIONS CONT.

Supervisor Responsibilities:
Has management and supervisory accountability for other employees. Plans, directs, and coordinates activities for a unit. Duties include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance appraisals and provides input into and participates in discipline, dismissal, and hiring processes.

MINIMUM QUALIFICATIONS

Minimum Education:
Graduation from an accredited college or university with a bachelor’s degree in computer science or related area and six years of related work experience.
PERSONAL ATTRIBUTES

• Strong leadership and management skills
• Highly self-motivated and directed
• Excellent written, negotiation, and oral communication skills
• Ability to conduct and direct research IT issues and products as required.
• Ability to present ideas in business-friendly and user-friendly language
• Proven analytical, evaluative, and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a fast-paced environment.
• Exceptional customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands and fingers to perform repetitive motions; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:
While performing the duties of this job, the employee is frequently exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Frequently handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries. The noise level in the work environment is usually moderate.