Job Type: Staff
Department: Information Technology
Basic Function:
Basic FunctionUnder general supervision of the Network Services Supervisor, to provide complex technical support in computer operation and network maintenance; and to do related work as may be required.
Class CharacteristicsPositions in this class are established primarily to provide technical computer support for the District administrative computers and require the skills and experiences necessary to keep technical computer systems up and running.
Representative Duties:
Representative DutiesEssential Functions1. Work with District employees to insure that computer systems are maintained in working order.2. Install software on District computers as needed.3. Demonstrate use of software programs.4. Diagnose and troubleshoot software problems and reload software as needed.5. Repair and/or replace disk drives, memory chips, mother boards, modems, network cards, monitors, keyboards, CD-Roms, printers and other peripherals.6. Create and maintain inventory of hardware and software.7. Evaluate, install, configure, troubleshoot and document new applications and software systems.8. Install, configure, and test District lab server hardware and software.9. Install new versions of server software.10. Develop and maintain procedures in areas such as problem reporting and tracking, inventory control, and security.Other Functions11. Develop and implement procedures for such tasks as virus protection, software security, software loading and copying, video drivers, printer drivers and configuration control.12. Define District lab server needs.13. Research available options and recommend choice.14. Attend technical seminars and workshops to maintain technological currency.15. Document hardware and software failures and submit status reports.16. In conjunction with appropriate District offices: research and make recommendations for purchase of computer supplies, hardware, software and equipment, coordinate the repair of all District computer equipment- tracking status of vendor activity, submit return material authorizations (RMAs) for defective equipment17. Perform related duties as assigned.
Minimum Qualifications:
Education and ExperienceEducation:Associates degree in Computer Science OR Bachelors degree in computer science OR an equivalent combination of education and experience which indicates possession of knowledge and skills required.
Experience:Three (3) years of experience in computer and network maintenance (with AA) OR one (1) year of experience in computer and network maintenance (with Bachelors).
Preferred Qualifications:
DESIRABLE QUALIFICATIONSCertificates in Novell and/or Microsoft.
Knowledge of:
Knowledge ofPrinciples and techniques of hardware and software design, implementation, installation, configuration and troubleshooting; operating system software internals; network design, implementation and administration; network server software; Internet server software and communication protocols such as TCP/IP; computer programming, batch files and scripts; troubleshooting hardware and software failures.
Ability to:
Ability toPerform complex technical work to install, configure and test hardware and software; diagnose, troubleshoot, document and maintain computerized equipment and peripherals; coordinate the purchase and repair of computer equipment; maintain inventories; learn and apply new technologies; understand and carry out oral and written directions; communicate clearly; work effectively with minimum direct supervision; work cooperatively with those contacted in the course of work; lift and/or move up to fifty (50) pounds.
Physical Demands:
Working Conditions: Working ConditionsEnvironmentOffice environment.
Full Time/Part Time: Full Time
Weekly Working Hours: 40
Work Schedule & Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 8 am - 5 pm
Salary Schedule Range: Classified Salary Schedule, Range 19
Specific Departmental Needs:
Posting Number: 22-063
Number of Vacancies:
Desired Start Date:
Interview Date: 10/21/2022
Posting Open Date: 09/07/2022
Posting Close Date: 10/2/2022
Open Until Filled: Yes
Special Instructions to Applicants:
REQUIRED REFERENCES:Professional References must include at least three supervisors and two colleagues. Please include name, title, relationship and current phone numbers. Letters of reference and personal references will not be accepted in lieu of the required professional references.
REQUIRED DOCUMENTS:

• Resume: Must include length of employment (month/year start & end dates) for each employer.
• Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
• College Transcripts: For consideration of college coursework, transcripts must be attached. Diplomas will not be accepted in lieu of transcripts.

TIMELINE:

• For first consideration, completed applications meeting the minimum qualifications must be received by 10/2/2022.
• The posting may remain opened beyond the first review date.
• Interviews are tentatively scheduled for Friday, October 21, 2022.

To apply, visit https://cod.peopleadmin.com/postings/6105jeid-714c1715dca3424982b8031da14509cd