13 Service BDC Representative Jobs in Warren, OH
Cole Valley Auto is Hiring a Service BDC Representative Near Warren, OH
Job Summary:
You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential Service leads, booking appointments for the Service Department, and acting as a first point of contact for customers. To be successful as a BDC representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Maintaining thorough, up-to-date knowledge of our products.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
- Performing outgoing calls from monthly Manufacturer supported recommended Service lists
- Experience in business, marketing, or related Automotive fields.
- GM Dealership experience a HUGE Plus.
- Proven experience in Phone skills.
- Good written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
- Must be able to pass a Pre-employment drug screening
Job Summary
Full Time
$44k-57k (estimate)
01/14/2024
06/05/2024
The job skills required for Service BDC Representative include Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service BDC Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service BDC Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service BDC Representative positions, which can be used as a reference in future career path planning. As a Service BDC Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service BDC Representative. You can explore the career advancement for a Service BDC Representative below and select your interested title to get hiring information.
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