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Cogency Global Inc.
THE RIGHT RESPONSE
AT THE RIGHT TIME
EVERY TIME
Client Service Associate
Des Moines, IA
Benefits Offered:
401K, Dental, Life, Medical, Vision
Employment Type:
Full-Time
Hours:
9:00 am - 5:00 pm
Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Los Angeles team? If you answered yes to these questions, then we have a position you should apply for!
We are a nationwide corporate service/registered agent provider and have an excellent opportunity for a professional with administrative and/or legal experience.
The candidate will provide customer service for our law firm and entity clients. This will include, reviewing documents, entering and processing requests, performing research and answering questions, updating company records and providing order results to clients on a short turnaround. You will utilize proprietary processing software, obtain documents or arrange for their filing, report results and add related charges to the order.
Successful candidate must have excellent keyboard skills and good knowledge of Microsoft Office products. A bachelors' degree or 2 years of related experience in an office involved with legal or corporate legal services transactions is required. The ideal candidate must have a genuine interest in the legal field and be eager to learn. Excellent customer service skills, and strong computer and research skills are required. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality and be a team player.
Essential Duties and Responsibilities:
· Greeting and assisting all incoming delivery personnel.
· Receiving inbound calls and making customer calls.
· Processing and distributing all mail and Service of Process.
· Driving to the SOS office daily, to deliver documents.
· Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
· Reviewing legal documentation with great attention to detail.
· Guiding clients through the process of working with state and local public offices
· Retrieving documents from various online state agency databases.
· Working with public offices and commercial agents on the client's behalf.
· Navigating between multiple databases quickly and accurately.
Together, we live our Core Values
Integrity: Doing the right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly and collaborative environment
Fun: We believe in a fun work environment and have many team events that support the ‘fun’ culture
No Lay Off Strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy
...and to further support our staff, we offer:
· Relaxed and Casual dress code for Summer months & Fridays
· Educational assistance program for all of our eligible staff members
· Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
· An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members.
· A commitment to diversity & inclusion
· 401k up to 5% price match, Access to FSA.
Job Type: Full-time
Pay: $45,000.00 - $47,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
Business Services
$51k-67k (estimate)
10/13/2023
06/29/2024
cogencyglobal.com
NEW YORK, NY
100 - 200
1980
Private
BRUCE JACOBI
$10M - $50M
Business Services
The job skills required for Client Service Associate include Client Service, Customer Service, Written Communication, Microsoft Office, Planning, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
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Step 3: View the best colleges and universities for Client Service Associate.