Nature of Work

Coconino County promotes a transformational leadership philosophy which elicits employee growth, cultivates inspiration and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Come be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
The Healthy Families Program is an evidence-based, voluntary family support program designed to promote positive parent-child relationships and healthy attachment between pregnant/postpartum caregivers and their families living within 50 miles of Flagstaff. The Healthy Families Program team consists of a Program Manager, Program Supervisor, Family Support Specialists and a part-time Family Resource Specialist. Family Support Specialists conduct weekly, biweekly, and monthly in-person home visits with a family-centered, relationship-based, and culturally-sensitive approach.
Under general supervision performs work of moderate difficulty in social services case management for at-risk clients; performs related work as assigned.
Please Note: This position is funded through the Arizona Department of Child Safety Healthy Families grant and contingent on continued funding.
To learn more about the Healthy Families Program, please visit our website by clicking the link below:
Healthy Families | Coconino (az.gov)

Typical Duties

(Illustrative Only)

• Interviews and elicits pertinent information from persons applying for assistance
• Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
• Interprets rules and regulations regarding eligibility for a range of programs
• Works with clients to develop individualized case plans, including specific goals and success strategies
• Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
• Supports clients in meeting short and long-term goals throughout the term of the case plan
• Maintains and works with funding allocations
• Provides follow-up and case plan review and revision as needed
• Coordinates services with other agencies and makes presentations
• May conduct home visits
• Compiles data to prepare records and reports
• Attends required meetings and trainings

Essential functions of this position include driving; working with and around other staff and clients; vision acuity (near) for reading computer work; hearing and speech for ordinary conversation and for communicating with staff and clients; finger dexterity / touch for typing filing etc.

Minimum Qualifications

Four years of experience of progressively responsible experience in social services work OR

Associate degree in a related field of working with children and families and three years of experience of progressively responsible experience in social services work OR

Bachelor's degree in a related field of working with children and families and two years of experience of progressively responsible experience in social services work OR

Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

ADDITIONAL REQUIREMENTS: Fingerprint clearance card, pre-employment drug screen and random drug screens are required. Additionally, upon hire candidates must show proof of current and valid motor vehicle insurance and it shall by updated after the expiration of the current policy.

This position is non-exempt from overtime.

Knowledge, Skills and Abilities

Working knowledge of:

• Challenges and needs of the low-income population
• Available community resources
• Methods and procedures used in determining eligibility for social services
• Funding allocations
• Interviewing and investigative techniques
• Principles and practices of case management

Skill in:

• Eliciting information through intake screening interviews and financial documentation
• Interpersonal communication with culturally diverse clients
• Operation of various office equipment, including applicable software

Ability to:

• Assess the needs of at-risk clients and identify appropriate solutions
• Demonstrate tact, initiative, and sound judgment under challenging circumstances
• Work well with people of diverse social, cultural, and economic backgrounds
• Maintain strict confidentiality
• Prepare and maintain accurate documentation and records
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with employees, other agencies, service providers, and the public
• Follow written and verbal instructions
• Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability