52 Operations Support Specialist - Tampa, FL Jobs in Tampa, FL
COAST DENTAL is Hiring an Operations Support Specialist - Tampa, FL Near Tampa, FL
Job Details
Description
The Operations Support Specialist is a role that supports our teledentistry operations by supporting scheduling both new patient and recall appointments for both general dentistry and hygiene. This role will be able to accept ownership for effectively solving patient scheduling issues. This person should be polite and professional and provide outstanding customer service.
Essential Duties and Responsibilities
- Monitor schedule for teledentistry patients
- Contacts offices and supports them to schedule and/or complete hygiene and treatment planning
- Manage schedule issues that arise and assist with troubleshooting
- Create and build reports as needed
- With focus on assisting the dental practices with Schedule Support
- Follows general communication scripts when communicating with dental offices to manage various topics
- Engages in active listening with callers, confirming or clarifying information through positive interaction
- Communicates clearly and politely
- Meets personal/team qualitative and quantitative targets
- Assist with general admin duties related to teledentistry, including but not limited to, arranging training and regular meetings
- Perform other duties, as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Knowledge, Skills and Abilities
- Strong customer focus and service skills
- Knowledge of Coast’s scheduling format a plus
- Data entry skills
- Track record of over-achieving quotas
- Strong phone and verbal communication skills
- Strong active listening skills
- Proficient in Microsoft Office (Outlook, Word, Teams, and Excel).
- Strong customer focus and adaptability to different personality types
- Able to multi-task, set priorities and manage time effectively
- Displays strong adaptability and accountability
Qualifications (Experience, Education, Licensure, Certification)
- High school degree or equivalent
- Proficiency with computers, especially with CRM software, and strong typing skills
- Proficiency with Polycom phones and 8x8 telephone software a plus
Job Summary
Other
Business Services
$60k-75k (estimate)
11/16/2022
05/29/2024
coastdental.com
TAMPA, FL
1,000 - 3,000
1992
Private
ALISON AQUINO
$50M - $200M
Business Services
Related Companies
About COAST DENTAL
Coast Dental is a dental care provider.
The job skills required for Operations Support Specialist - Tampa, FL include Microsoft Office, Scheduling, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist - Tampa, FL. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist - Tampa, FL. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
03/07/2022: Worcester, MA
Monitor system operations and troubleshoot problems.
04/14/2022: Trenton, NJ
Operations support specialists perform a range of administrative support tasks.
03/12/2022: Boston, MA
Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.
04/18/2022: Port Arthur, TX
Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.
03/24/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
02/19/2022: Newark, NJ
Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
02/13/2022: Port Arthur, TX
This job requires physical strength and agility to transport boxes of materials and supplies
02/25/2022: San Diego, CA
You need a good organizational skills to give and receive information and coordinate with other staff, students and public
04/11/2022: Dayton, OH
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
02/28/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Operations Support Specialist.
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