An exciting opportunity exists to join the ProAssurance family of companies! We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth. This position supports our medical professional liability line of business and is based in Birmingham AL. Job Summary: The Manager, Business Development Analytics and Operations is responsible for oversight of the Business Development Operations team which includes development and growth of MPL products and programs, agent incentive contract structures and opportunities, internal and external training, and relevant reporting and business analytics. The Manager will develop and implement operational strategies that support the BD department while focusing on delivering quality service and support to both internal and external customers. Essential Duties and Responsibilities: 25% - Platform design, implementation, and management: Collaboratively implement and manage reporting on BD analytics and ARM system for Business Development. Collaboratively manage internal sales training and external technical training programs. Manage and oversee all BD service areas, including programs and products, agent incentive contract structures, and business development administration. Manage all nationally consistent processes for Business Development. 25% - Cross Department Collaboration: Work collaboratively with other departments to design, implement and manage BD platforms and systems. Create and maintain trustworthy and mutually beneficial relationships with regional teams in other departments. Create methods to report BD related information and analytics to other departments. 20% - Team Development: Recruit and select direct reports and coach them to create a best-in-class team. In collaboration with VP define roles, responsibilities, and key results areas for all BD Services positions. Manage performance and work with each direct report to establish performance goals. Monitor performance routinely and meet regularly with each direct report to review performance to goals. Develop direct reports according to succession plans, company needs and their career path. Coach direct reports to develop them for future opportunities and guide them in their current roles. 10% - Department Administration: Design, package, present and distribute BD information. Manage event planning and management activities and processes. Ensure department administrative needs are met by disseminating workload and projects appropriately. Collaborate on the development of national and state business plans which support profitability and growth; participate in periodic agent review process and develop appropriate agency plans to achieve the premium and profitability plans. 10% - Market Analysis: Consolidate and distribute aggregated market information and analytics. Consolidate and distribute information on PRA products, services, etc. to BD team. 5% - Financial Management: Working with BD team and marketing create and manage BD budget related to endorsements, sponsorships, and events. Using established financial reports, manage to the established budget with the goal of meeting or beating the budget. Secondary Responsibilities: 5% - Perform special projects as directed by management. Qualifications: Bachelor’s degree in business or equivalent experience. Seven years of experience in operations management, finance, or insurance. Three years of supervisor experience. Casualty insurance experiences in business development is preferred, knowledge of medical professional liability insurance or healthcare is a plus. Critical thinker and strong analytical skills. Effective, clear presentation skills, oral and written communication skills and organization skills. Strong process and system design skills. Experience in successfully setting and exceeding goals. Ability to handle competing deadlines. Initiative to solve problems and appropriately pursue opportunities. Ability to seek creative solutions to recurring problems. Adaptable and comfortable with change. Here at ProAssurance, we believe our team members are our most valuable asset. We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $96,465.00 - $159,184.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. ProAssurance's family of companies has a unique and unwavering focus on our team members. We strive to achieve best-in-the-world status by attracting, hiring, and retaining top industry talent. We work together within our integrated family of companies, no matter the line of business, department or location. We ask, listen and respond to what matters most to team members. We thank you for your interest in career opportunities with ProAssurance!