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Keyholder (Part-time)

Chicago, IL | Part Time
25 Days Ago

Job Description

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

A Keyholder will develop professional skills that will contribute to the financial growth of the company. He or she will be responsible to support the goals of the company and the individual store. A keyholder is expected to deliver on the company’s customer service expectations, operational and loss prevention procedures, and people development process. They will assist managers with their responsibilities in order to meet the standards and expectations of their roles, which may include merchandising, inventory or employee experience related functions.

Responsibilities

Customer Experience

  • Protect the customer experience in all areas
  • Help achieve clienteling and data capture goals in order to drive sales and maintain customer focus
  • Ensure daily monitoring and execution of sales
  • Provide a friendly and welcoming environment
  • Maintain a professional appearance consistent with established dress code and image guidelines
  • Maximize personal sales at all opportunities, including additional sales at cash wrap
  • Assist in conflict resolution with client issues
  • Communicate product and customer feedback to managers
  • Achieve personal SPH goals*

People

  • Support management team with training new associates on customer service standards and product knowledge
  • Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
  • Supervise and develop sales associates as necessary

Operational Standards

  • Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
  • Ensure strict compliance and adhering to the application of policies and procedure
  • Key Holders will be able to process returns, but cannot execute employee purchases
  • Assists the Management Team with inventory preparations and participate in the actual Inventory
  • Ensure operational integrity & asset protection compliance in day to day operations & practices

Visual Presentation/Store Maintenance

  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, maintaining sales floor standards, and flips
  • Be knowledgeable of the store's merchandise, back of house and front of house layout

Skills and Requirements

  • Must have a minimum of 1-2 years of retail experience
  • Excellent interpersonal skills supporting a team environment
  • Strong English communication - verbal and written / Multilingual is a plus
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
  • Goal oriented: ability to stay focused on creating winning results
  • Dedicated to high levels of Customer Service and Sales Productivity
  • On the job special projects that have developed depth of related experience an asset

Physical Demands:

  • Hours/days of work can be varied due to the demands of the business
  • Must be able to work shift standing and walking and able to lift approx. 20 lbs.
  • Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

Company Overview

  • Website
  • Headquarters NEW YORK, NY
  • Size 1,000 - 3,000
  • Founded 2019
  • Type
  • CEO
  • Revenue $50M - $200M
  • Industry Retail & Wholesale
  • About club monaco

Skills for Keyholder (Part-time)

The job skills required for Keyholder (Part-time) include Customer Service, Merchandising, product knowledge, Team Management, Loss Prevention,and Time Management etc. Having related job skills and expertise will give you an advantage when applying to be a Keyholder (Part-time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Keyholder (Part-time). Select any job title you are interested in and start to search job requirements.

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How to Become a Keyholder

If you are interested in becoming a Keyholder, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Keyholder for your reference.

Step 1 Understand the job description and responsibilities of a Keyholder

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Step 2 Knowing the best tips for becoming a Keyholder can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Keyholder

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