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Customer Service Representative
Randstad Middle River, MD
$39k-49k (estimate)
Full Time | Business Services 5 Days Ago
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Randstad is Hiring a Customer Service Representative Near Middle River, MD

This job offer is not available in your country.

job summary : Responsibilities :

Responsibilities :

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Skills : Telephone Etiquette, CRM, Customer Service, Basic Computer Skills Experience : Experienced2 year(s)

responsibilities :

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

qualifications : Experience

Experience

  • Experienced
  • 2 years

Education

Bachelors

skills :

  • Telephone Etiquette
  • Customer Service
  • Basic Computer Skills
  • 8 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

WEBSITE

randstad.com

HEADQUARTERS

NUNGAMBAKKAM, TAMIL NADU

SIZE

>50,000

FOUNDED

1960

CEO

VISWANATH PUDUKKOD SUBRAMANIAN

REVENUE

$200M - $500M

INDUSTRY

Business Services

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