Summary: The Catering Sales Manager is responsible for driving revenue through strategic sales initiatives, cultivating, and maintaining client relationships, and contributing to successful event planning and execution. The Catering Sales Manager will lead in planning and organizing events, ensuring all details are considered to meet or exceed client expectations. An ideal candidate must have a proven track record for managing successful multi-unit and multi-concept events operations within a high volume, casual-elegant, and polished dining.

Responsibilities:

• Partner with the Director of Food & Beverage to develop and implement comprehensive sales strategies to achieve revenue targets for events, staying informed about industry trends, competitor activities, and market demands.
• Cultivate and maintain relationships with clients, understanding their needs and ensuring satisfaction throughout the event planning process.
• Showcase the event spaces and create event proposals, detailing services, and pricing to secure business opportunities.
• Review event contracts, ensuring terms are favorable and align with company policies and client expectations.
• Work closely with the client to establish and manage event budgets and adherence to financial targets.
• Handle logistical aspects such as venue selection, catering, audio-visual requirements, and other necessary arrangements for a smooth event execution.
• Create and maintain detailed event timelines, coordinating with various departments to ensure all components are executed on schedule.
• Anticipate and address potential issues or challenges during the planning and execution phases, implementing effective solutions to ensure event success.
• Collaborate with the operations and events team to ensure seamless execution of events to meet or exceed client expectations.
• Coordinate with marketing teams to develop promotional materials and campaigns that enhance event visibility and attract potential clients.
• Prepare and present regular reports on sales performance, analyzing key metrics and identifying areas of improvement.
• Gather and analyze client feedback by conducting post-event evaluations and identifying areas of improvement.
• Ensure compliance with legal and industry regulations in all aspects of event sales activities.
• Leverage technology and sales tools to streamline processes, manage client relationships, and enhance overall efficiency.

Must haves:

• At least 2 years of experience in event sales management
• Ability to strategically plan events aligned with organizational goals.
• Excellent written and verbal communication skills
• Expertise in client relationship management
• Meticulous attention to detail
• Knowledge of various software, including Triple Seat, Point of Sale systems, and reservations systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.