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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Patient Service Specialist, you will provide comprehensive, proactive and “Patient First” customer service to our patients and visitors through the entirety of their visit. Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It’s vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.
The ideal future caregiver is someone who:
• Has excellent communication and customer service skills.
• Acts in a professional, caring and helpful manner.
• Can multi-task while paying attention to details and staying organized.
• Is flexible, compassionate and friendly.
•Demonstrates a strong work ethic.
This role will allow you to create the foundation in healthcare that you’ve been looking for. You will be supported as you enhance your customer service skills and advance your career as this position offers tuition reimbursement and endless opportunities within Cleveland Clinic.
This position is located at Cleveland Clinic Las Vegas. Candidate must be able to work onsite.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Responsibilities:
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Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Full Time
Ancillary Healthcare
$35k-43k (estimate)
04/28/2023
06/26/2024
my.clevelandclinic.org
LAKEWOOD, OH
15,000 - 50,000
1921
NGO/NPO/NFP/Organization/Association
$10B - $50B
Ancillary Healthcare
Cleveland Clinic owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.
The job skills required for Patient Service Specialist include Customer Service, Scheduling, Billing, Appointment Scheduling, Patient Registration, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Specialist positions, which can be used as a reference in future career path planning. As a Patient Service Specialist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist. You can explore the career advancement for a Patient Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Specialist job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/10/2022: Santa Fe, NM
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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Performs related administrative duties such as the scheduling/rescheduling of appointments, processing of ABN forms, consent forms for services, PAG- patient appointment guide communications, and other related materials.
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They may collect data on patient encounters and consumer satisfaction.
01/27/2022: Saint Petersburg, FL
This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Specialist jobs
A patient access specialist performs a variety of administrative duties at a medical center or healthcare facility.
03/01/2022: Temple, TX
Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Patient Service Specialist.
01/28/2022: Boise, ID
Created training and organizational development plans to raise patient service satisfaction as measured by survey results.
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Patient care specialists help organize and process paperwork to ensure patients receive the care they need.
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Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients.
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Step 3: View the best colleges and universities for Patient Service Specialist.