1049 Assistant Operations Manager (ORD) Jobs in Chicago, IL
CLEAR is Hiring an Assistant Operations Manager (ORD) Near Chicago, IL
Key Responsibilities Include:
- Spend 80% of time on the floor in a customer-facing environment at the airport
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
- Monitor & drive security, service & sales on each shift
- Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards
- Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
- Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
- Manage incident prevention and responses
- Attend station management team meetings
- 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
- Ability to manage multiple priorities in an ever-changing environment
- Strong organizational skills with the ability to manage multiple priorities and tasks
- Proficiency in using technology daily in your work
- Required to successfully complete a government background investigation
- Ability to stand/walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 19 million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
Job Summary
Full Time
$103k-131k (estimate)
04/29/2024
05/13/2024
clear-it.com
ANAHEIM, CA
<25
2011
MARK SHIPMAN
<$5M
IT Outsourcing & Consulting
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About CLEAR
Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions.
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The following is the career advancement route for Assistant Operations Manager (ORD) positions, which can be used as a reference in future career path planning. As an Assistant Operations Manager (ORD), it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Operations Manager (ORD). You can explore the career advancement for an Assistant Operations Manager (ORD) below and select your interested title to get hiring information.
