Overview

REMOTE ROLE 

This is a hands-on role where the candidate will work closely with Engineering, Presales, Marketing and Sales teams to define and analyze product requirements and work in collaboration with in-country technical and product teams to ensure the creation of products and use cases/stories

Responsibilities

Product Development:•Develop product documentationsuch as technical requirements, commercial presentationsand use cases basedon internal and external customersto create comprehensiveproduct collateral.•Work with subsidiaries coordinating the product roadmap implementation impacting international operations.•Create and update homologationrequirementsto test new services with different platforms, providers,and vendorsbased on client requests.•Collaborate with product management peers in countriesforConnectivity, Collaboration, cloudandSecuritysolutions to define, implement,bundle, and manage a comprehensive as-a-Service strategy•Work onBSS/OSSrelated activitiesfor new and updates to existingservices. ProgramManagement•Program evaluation: Review and analyze program objectives and requirements, identify internal stakeholders and require organizational support, understand the basic technical requirements and identify potential stoppers in the implementation andsolution workarounds.•Program Development: Communicate requirements, establish a base line of shared objectives and expectations, define schedules and completion timeframes, and ensure proactiveandtimely customer communication.•Project Tracking: Supervise teammembers’ documentation and task completion to ensure accurate status, provide accurate Project Scopes and Meeting Minutes to all stakeholders, and provide feedback to internal organizations.

Qualifications

Bachelor’sdegree inEngineering/ Computer Scienceor related subject area required.

• 5years of experienceintechnicalproduct management role for Telecom and IT for Internationalmarket.

•Strong experiencein product development taking a product idea from concept through launch.

•Sound experience with connectivity technologies,such asSDWAN, Ethernet,MPLS,Internet and Cloud Technologies.

•Experiencewith team building

•Excellent communications skills.

•Outcome driven with the ability to define concrete metrics to measure the success of product initiatives.

•Program management experience

•Fully bilingual English and Spanish. Portugueseis a plus 

What We’ll Offer You

• Pay Range: $100,000 - $130,000 / year base, OTE based on several factors including but not limited to education and work experience.;
• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.