What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50 year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Manager Digital Search Experience will primarily assist the Product Leader in creating high-value search interactions for SGWS customers, suppliers, and users. This role will both assist the Product Lead and work closely with their lead counterparts in design, software engineering, and agile orchestration to maximize the value we create for users, and the enterprise with the digital product team. This individual will be focused on the user-facing Search product in a multitude of software applications in order to help our users be more effective, efficient, and grow their business with Southern Glazers. This role reports to the Sr Director Digital Product Lead – Search Experience, who is accountable for the Search Experience and all its applications that our end users experience every day.

Primary Responsibilities

• Assist the Product Lead holistically in the ownership of the Search Experience; vision, roadmap, prioritization, cross-functional collaboration, stories and tool administration, delivery, support, and other product lifecycle activities.
• Develop a deep understanding of our users’ core needs and problems and utilize that knowledge to contribute to the product vision and overall strategy.
• Drive delivery of solutions with all involved teams beyond antiquated thinking in term of “business” or “technology”. We are one.
• Assist and lead, when required, the end-to-end implementation of the digital product while managing risks, driving adoption, and reducing reliance on legacy tools over time
• Running pilots, proving value and viability, and influencing buy-in to invest in the products.
• Drive highest possible adoption of these capabilities by translating the product vision into actionable epics and user stories, with a focus on seamless omni-channel experiences and real-time product/pricing strategies.
• Partner in monitoring and analyzing the Search Product and Experience adoption, successful outcomes, and user satisfaction.

Additional Primary Responsibilities

• Communicating Search priorities, progress and changes to internal and external stakeholders.
• Partner with the Product Leader and Scrum Master in establishing best practices and standards in both internal delivery and customer engagement; utilizing agile methodologies to build internal efficiencies and scalable tech development.
• Ensure whole team focus on OKRs and user experience over specific technologies; prioritizing tech agnostic solutions.
• Assist the Product Leader in tracking and reporting measurable outcomes, linking those to the relevant company objectives.

Minimum Qualifications

• Prior experience creating new digital products that succeed in satisfying the users‘ needs, and optimizing existing digital products to increase adoption, utilization, etc.
• In-depth knowledge of Agile methodologies which best suit Search Product & Experiences
• Experience with agile development teams and workflows within JIRA or similar systems.
• Strong data-driven decision-making capabilities, particularly in understanding online shopping behaviors.
• Experience working in a federated model with product teams use of digital and data platforms across proprietary data, software, and commercially off the shelf software as part of the enterprise architecture standards.
• Strong data-driven decision-making capabilities
• Effective communication skills, especially in translating complex design ideas to non-design stakeholders.
• Collaborative mindset with a focus on cross-functional partnerships.
• Empathetic approach to user needs and challenges.

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.