Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

The Senior Business Systems Analyst will be responsible for the execution of business specific processes using software development lifecycle and project management life cycle, develop and analyze reports and day to day administrative activities as needed. As a Senior Business Systems Analyst on the Servicing Project Management (SPMO) team, you will be a key player in driving successful project outcomes. You'll leverage your analytical skills to support complex cross-functional projects that enhance our operational efficiency and technological capabilities. This role blends data-driven insights with project management expertise, making it ideal for someone who thrives in a fast-paced, collaborative environment.

The Senior Business Systems Analyst will:

• Gather business requirements that affect technology systems, and engage with technology partners to develop solution through technology change process
• Write, communicate and vet requirements with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives
• Identify and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process
• Conduct risk assessments using methods to identify risk, probability, impact and how to mitigate those risks
• Plan, develop, oversee, execute, and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organizations desired culture and values

• Bachelors degree or equivalent work experience
• 7 years of relevant work experience
• Experience in Loan Servicing and/or Loan Origination a plus
• Data analysis experience a plus
• Six Sigma experience/certification a plus
• SQL Server/.NET, XML/EDI, or other BI Tools experience a plus

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.