Club Name: Claremont Country Club

Club City/State: Oakland, CA

Job Opening: Catering Manager

Position Open: End of May 2024

Claremont Country Club is a welcoming and unique property located in the Oakland Hills. It was founded in 1897 as the Oakland Golf Club down by Lake Merritt and moved up the hill to its current home in 1903. Claremont is a member owned club with 800 Members. Our Golf course is an Allister Mackenzie course with a major Golf Course Renovation 15 years ago. We recently completed Large Capital Project including the Grill, Grill Kitchen, Golf and Tennis Shop and Cart Barn. We have 6 tennis courts and 4 pickleball courts, a large Aquatics Complex, Fitness Facility and a very social membership with a busy events schedule. Claremont is rich in History and Tradition with a tradition of being warm and welcoming to members and guests.

Summary:

The Catering Manager is responsible for all day-to-day catering services. Develop contracts for and oversee all administrative and operational aspects of preparing and selling events and catered parties. Work with banquet and other departments to assure that the members’ and guests’ expectations are exceeded and the highest quality food and service are delivered.

Duties & Responsibilities:

• Promotes, advertises and markets the club’s social event facilities and capabilities to all members.
• Assists members in arrangements for special dinner requests in the dining room.
• Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.
• Works with the Executive Chef to determine selling prices, menus and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.
• Transmits necessary information to and coordinates event planning with production, serving and housekeeping staff; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.
• Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
• Checks function sheets against actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.
• Oversees scheduling of banquet service employee meetings.
• Responsible for hands-on service work when needed and orchestrating events when necessary.
• Manages complaints.
• Maintains past and potential client files; schedules calls or visits to assess ongoing needs of prospective clients for catering services.
• Assists with completion of in-house banquet event orders (BEOs).
• Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
• Represents members’ needs and interests on applicable club committees.
• Obtains necessary permits for special events and functions.
• Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Attends staff and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
• Ensures the security of club’s members and guests’ valuables during catered events.
• Assumes responsibility of manager-on-duty when necessary.
• Ensures that proper housekeeping and energy conservation procedures are always followed.
• Plans professional development and training activities for subordinate staff.
• Diagrams room layout, banquet item placement and related function details.
• Meets with other department managers to plan food and beverage aspects of special events organized by the staff members.
• Manages banquet billing and arranges prompt payment for all events.
• Updates weekly function information for all affected staff.
• Serves as liaison between kitchen, service and management staff.
• Maintains club’s master calendar and function book.
• Performs special projects as assigned by the General Manager.

Qualified candidate, with or without reasonable accommodations must be able to:

• Ability to work in a fast paced environment
• Ability to work various shifts including weekends, holidays and special events.
• Ability to grasp, bend, and stoop: push, pull, or carry heavy loads weighing up to 50 lbs.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Qualifications:

• Degree or Certificate in Hospitality Management or related or equivalent experience.
• Extensive knowledge of the private club industry’s food and beverage operations
• At least 2 years of related experience in catering operations for private member-owned premier club or a similar position in a fine dining situation.
• Strong general management skills with leadership strengths in building strong working relationships across all levels of the organization.
• High standards of professionalism with excellent interpersonal and communication skills, both written and verbal that allow for smooth interactions with members, staff, and vendors.
• A strong desire to be visible to membership and provide optimal member service at all times.
• Excellent organizational skills and the ability to empower others to be successful and supportive of the overall operation.

Licenses & Special Requirements:

• Food Safety Certification
• Alcoholic Beverage Certification

Reports to: General Manager

Supervises: Catering Assistant and support staff

Compensation: Excellent compensation package provided to include competitive salary, bonus opportunity, Medical, Dental, Vision and Life Insurance Package, 401K, Vacation/Sick, and employee meal program. Salary Range is $75,000 - $90,000/year commensurate with experience.

Apply: Send cover letter, resume, and professional references.

Claremont Country Club 5295 Broadway Terrace Oakland, CA 94618

Fax: 510.653.8469

E-Mail: kristine@claremontcountryclub.org

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Oakland, CA 94618: Relocate before starting work (Required)

Work Location: In person